Apply on Employer Site

NetSuite · 1 day ago

Senior Principal NetSuite Consultant -Retail & Retail+ (AFA/HB/FB) - NetSuite ACS

United States

Full-time

Remote

Senior Level, Lead/Staff

$87K/yr - $178K/yr

6+ years exp

NetSuite is a leading cloud business system, and they are seeking a Senior Principal Consultant to join their Advanced Customer Support team. The role involves delivering omni-channel commerce solutions for retail businesses, analyzing customer requirements, and ensuring successful implementation of NetSuite services.

Cloud ComputingComputerCRMiOSSaaSSoftware

Responsibilities

Participate in the identification and documentation of customers NetSuite value gaps leveraging our proprietary SuiteReview methodology

Participate in driving the approach to remediate gaps, and consensus with the Customer of same

Work with customers to remediate highest priority gaps

Architect solutions for complex business requirements, which may include configuration and/or integration and/or technical components, in partnership with our dedicated Technical Services (TS) team

Define detailed functional requirements for automations and integrations to NetSuite

Work with TS team to design and unit test automations and integrations

Perform quality reviews of deliverables developed by other team members

Continue to increase product knowledge and pursue relevant certifications

Collaboration with other ACS teams, including TS, Point-of-sale (POS), eCommerce, OpenAir, Platform Technical Services, and Support

Follow essential internal business processes aligned toward delighting our Customers

Contribute to the solutions repository/best practices and knowledge share activities and participate in Subject Matter Expert programs

Train and mentor more junior consulting staff

Qualification

NetSuiteRetail ERP solutionsBusiness process analysisProject leadershipNetSuite CertificationIntegration toolsEcommerce knowledgeCommunication skillsTeam collaborationMentoring skills

Required

6+ years of overall relevant domain experience in one or more of NetSuite's core vertical markets (e.g. Supply Chain Management, Operations, Warehouse Distribution, Retail and/or Apparel.)

Expertise in the full life cycle implementation of Retail, AFA or HB line of business or industry vertical focused ERP solutions

NetSuite platform solution experience strongly preferred, however competing vendor's offering will be considered

Strong project and team leadership skills

Ability to translate business needs into functional requirements to achieve TO-BE environment and/or solution enhancements, customizations, and/or integrations

Knowledge in NetSuite and SuiteCloud product offerings is a plus, or ability to develop working knowledge of critical functional and technical features or processes in the NetSuite Service and SuiteApps (e.g., CRM, Order Management, Inventory Management, Supply Chain Management, Accounting, Dashboards/Reporting, Data Migration, Integrations, etc.)

Some knowledge of retail management, ecommerce, Shopify, POS, mobile ecommerce, payment processing, warehouse management, merchandise planning, PLM or accounting systems

Previous experience implementing Retail Management Systems (RMS), Enterprise Resource Planning (ERP) systems or commerce frameworks such as SAP B1, Microsoft Dynamics, Demandware, Magento, JDA, Epicor (Aptos), Full Circle, Hybris, and Micros is a plus

Knowledge of integration tools such as Celigo, Dell Boomi and FarApp is a plus

Highly effective oral/written communication, contextual analysis and organizational skills are a must

Ability to collaborate and leverage a team of people with a broad range of functional, process, change management, and technical skills

Ability to travel on a modest to moderate basis, as appropriate

NetSuite Certification

Benefits

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance