RecruitTalent · 3 months ago
Business Analyst - ServiceNow
United States
Contract
Remote
Senior LevelRecruitTalent, LLC. is seeking a Business Analyst specializing in ServiceNow. The role involves leading stakeholders in business process redefinitions, identifying areas for process improvement, and translating technical complexities to project stakeholders.
Information Technology & Services
Responsibilities
Lead meetings with stakeholders to focus on business process (re)definitions
Identify areas for process improvement and recommend solutions that detail pros, cons, and risks
Document the results of business process reviews, develop, and communicate optimization strategies to team members and management
Capture use cases and collaborate with stakeholders to iteratively define user stories and priorities
Translate technical complexities to project stakeholders, ensuring understanding of design decisions, as well as translating functional business requirements to the development team
Collaborate with stakeholders in iterative sprint planning and execution
Lead the design, configuration, and implementation of ITAM functionality to support business area requirements
Define milestones/schedules and manage delivery in accordance with stakeholder expectations/requirements
Coordinate releases with the PST
Conduct meetings and presentations to share ideas and findings
Promote continual process improvement
Qualification
Required
Expertise and proficiency in the Now Create methodology
Expertise with applicable Now Platform components and IT Asset Management functionality
Expertise with the ServiceNow platform and how to effectively integrate ITAM functionality
Expertise with requirements definition to ensure stakeholder needs are captured and effectively communicated to developers/administrators
Experience with software development lifecycles (SDLCs), including DevOps, Agile, Lean, Iterative, or Waterfall
Forward-thinking analytical skills with the capability to identify downstream implications
The ability to develop and forge strong relationships and build consensus among competing stakeholders
Experience leading and facilitating business process review efforts, including evaluating business processes, anticipating requirements, and uncovering areas for improvement
Exceptional project management and scheduling skills
Exceptional communication skills
Exceptional planning, organizational, and time management skills
Exceptional requirements elicitation and facilitation skills
Exceptional analytical and conceptual thinking skills
In-depth understanding of requirements traceability
Company
RecruitTalent
RecruitTalent has earned its reputation by successfully delivering upon our client aspirations by inspiring skilled professionals ready to advance their careers and transgress the boundaries.
Founded in 2022
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Muneer Baig
Chief Executive Officer
Company data provided by crunchbase