Client Service Manager jobs in United States
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Gallagher · 2 days ago

Client Service Manager

Gallagher is a company focused on helping clients manage risk effectively. They are seeking a Client Service Manager who will take a leadership role in the renewal process, secure existing business, and nurture client relationships while ensuring compliance and service levels are met.

ConsultingFinancial ServicesInsuranceManagement ConsultingRisk Management
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H1B Sponsor Likelynote
Hiring Manager
Joseph Carricato
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Responsibilities

Take a leadership role in the renewal process to ensure the best possible solutions are delivered to clients in high quality and timely manner
Secure existing business and drive the sale of additional services and lines of coverage
Nurture relationships with your clients
Conduct periodic audits to ensure compliance standards and service levels are met
Maintain accurate client and policy data and documents within your Gallagher systems
Use Gallagher's technology to improve productivity and quality

Qualification

Commercial insurance knowledgeClient relationship managementPropertyCasualty LicenseFinancial acumenSelf-directed workCommunication skillsTeam collaborationAdaptability

Required

Bachelor's degree with 5+ years client service and/or claims management experience -OR- High School degree/GED with 10+ years client service and/or claims management experience
1+ years supervisory experience
Property and Casualty License
Previous commercial insurance knowledge and experience managing client relationships
Ability and desire to deliver an exceptional client experience
Develop a professional rapport with internal and external partners
Utilize your resilient and adaptable mentality in the face of shifting priorities
Eagerness to collaborate with all Gallagher teams and employees
Proficient in using technology as a tool to maximize productivity and quality
Strong written and verbal communication skills
Comfortably engages others in consultative discussion
Effectively manages/balances multiple and sometimes competing priorities
Works in a self-directed manner

Preferred

Previous insurance knowledge and experience managing client relationships
Solid financial acumen

Benefits

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...

Company

Gallagher

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Gallagher is an international insurance brokerage and risk management services firm.

H1B Sponsorship

Gallagher has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (58)
2024 (31)
2023 (32)
2022 (45)
2021 (36)
2020 (15)

Funding

Current Stage
Public Company
Total Funding
$9.7B
2024-12-09Post Ipo Equity· $8.5B
2023-06-22Post Ipo Debt· $1.2B
1984-06-29IPO

Leadership Team

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Alec Herring
Area Senior Vice President
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Mark Gresser
Executive Vice President
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Company data provided by crunchbase