Briggs Industrial Solutions · 2 months ago
Manager, Technical Training
Dallas, TX
Full-time
Onsite
Senior Level
5+ years expBriggs Industrial Solutions is an ESOP-owned company focused on customer-first solutions. The Manager, Technical Training is responsible for overseeing technical training programs, ensuring alignment with OEM requirements, and enhancing technician capabilities through effective training delivery and coordination.
Advanced MaterialsService Industry
Responsibilities
Oversee the delivery of technical training programs to meet business needs and comply with OEM standards
Collaborate with operation leaders to identify and assess training needs across the organization
Communicate training plans and updates clearly across all levels of the organization
Support trainers in evaluating participant performance and ensure training content remains relevant and effective
Provide feedback to leadership on team member participation and skill development opportunities
Coordinate with OEMs and third-party providers to arrange specialized training sessions
Manage training schedules, class offerings, and logistics to ensure smooth execution
Track training completion and maintain accurate records for compliance and reporting
Stay current on training trends and recommend improvements to enhance program effectiveness
Lead, coach, and develop a team of Technical Trainers to ensure consistent and high-quality training delivery
Perform other related duties as assigned
Qualification
Required
Strong presentation, verbal and written communication skills, with the ability to convey technical concepts clearly
Skilled at managing multiple priorities in a fast-paced environment and meeting tight deadlines
Proven track record of building relationships across all levels of the organization
High attention to detail and accuracy in documentation, scheduling, and reporting
Broad exposure to blended learning approaches, to include classroom and e-learning
High competency in the areas of: adult learning principles, decision-making, time management, and customer focused training delivery
Proficient in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Bachelor's Degree or equivalent experience required
5+ years' experience in forklift repair or related industry preferred
3+ years' leadership experience preferred
5+ years' of training facilitation and training experience preferred
Experience designing instructor-led training and evaluating learning outcomes
Demonstrated ability to assess and manage vendor partnerships for training delivery
Standing, walking, lifting, twisting and bending on a frequent basis
Ability to lift up to 40 pounds
Up to 75% travel
Preferred
5+ years' experience in forklift repair or related industry preferred
3+ years' leadership experience preferred
5+ years' of training facilitation and training experience preferred
Benefits
401(k)
Educational Assistance
Employee Assistance Program (EAP)
Employee Stock Ownership Program (ESOP)
Hands On and Virtual Training
Paid Holidays
Paid Time Off
Company
Briggs Industrial Solutions
Briggs Industrial Solutions was created from our original company Briggs Equipment which has been in business for more than 125 years.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Courtney Harvey
Chief Operating Officer, Heavy Line
Sarah Haynes
Human Resources Business Partner
Recent News
2025-03-19
Company data provided by crunchbase