TruStage · 3 months ago
Director, Enterprise Process Automation
TruStage is on a mission to make a brighter financial future accessible to everyone. The Director of Enterprise Process Automation will lead the enterprise-wide automation strategy and execution, overseeing the design, deployment, and optimization of intelligent automation solutions to drive efficiency and scale operations.
Financial Services
Responsibilities
Define and execute a cohesive enterprise automation portfolio aligned to business goals and corporate strategy
Identify high-impact automation opportunities that drive revenue, reduce costs, improve speed, and scale processes
Stay ahead of industry trends by introducing tools and methodologies to enhance automation capabilities
Manage the design, deployment, and optimization of solutions including RPA, IPA, BAW, and BPM
Track performance metrics and business outcomes that demonstrate the value of automation investments
Lead, mentor, and grow several multidisciplinary teams responsible for multimillion dollar automation portfolios
Build consultative working relationships with business and technology partners; challenge business assumptions and employ an effective fact-based decision-making process that leads to exceptional business results
Establish frameworks for automation governance, data security, and regulatory compliance
Foster a culture of experimentation, learning, and iterative process refinement
Drive change management efforts to ensure successful adoption of automation and transformation initiatives
Qualification
Required
Bachelor's degree in science, technology, engineering, math, computer science, design, business, or related technical field, or equivalent combination of education and/or related professional work experience; advanced degree preferred
12+ years of experience leading RPA, IPA, BAW, and BPM initiatives in complex, multi-stakeholder environments
Proven success in delivering automation initiatives that generate measurable business value
Strong collaboration skills with the ability to partner effectively across business, technology, and governance functions
Experience managing automation portfolios, roadmaps, and KPIs through teams of associates and vendor partners
Deep understanding of automation platforms (RPA, IPA, BPM, BAW) and experience incorporating Artificial Intelligence into automation solutions
Familiarity with AI/ML, cloud infrastructure, and integration tools (e.g., APIs, iPaaS)
Experience with automation governance, security protocols, and compliance frameworks
Proficiency in project management methodologies (e.g., Agile, Waterfall, PMI), including cost estimation, resource planning, and risk assessment
Demonstrated application of Lean, Six Sigma, or other process improvement methodologies to drive operational excellence
Strong strategic thinking and ability to align automation initiatives with business objectives
Exceptional leadership and communication skills, including stakeholder management, change enablement, and fostering a culture of continuous improvement
Preferred
Experience in regulated industries such as insurance or financial services
Experience leading enterprise automation COEs
Certifications in automation platforms such as UiPath, Blue Prism, Automation Anywhere, or Pega
Certifications in BPM or process improvement methodologies, such as Lean Six Sigma (Green Belt or higher), Agile, or PMP
Benefits
Medical
Dental
Vision
Employee assistance program
Life insurance
Disability plans
Parental leave
Paid time off
401k
Tuition reimbursement
Company
TruStage
TruStage™ is a financially strong insurance and financial services provider, built on the philosophy of people helping people, meeting the needs of middle-market consumers and the businesses that serve them.
H1B Sponsorship
TruStage has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (15)
2023 (13)
2022 (25)
2021 (15)
2020 (15)
Funding
Current Stage
Late StageLeadership Team
Company data provided by crunchbase