Boldyn Networks · 3 months ago
NOC Engineer II (Overnight)
Boldyn Networks is a company focused on reimagining the future of interconnectivity through innovative network solutions. They are seeking a passionate and knowledgeable NOC Engineer II to monitor and resolve network issues, ensuring client satisfaction and infrastructure reliability. This role involves troubleshooting network outages, utilizing monitoring tools, and collaborating with both technical and non-technical personnel.
InfrastructureMobileWireless
Responsibilities
Troubleshoot and resolve simple to complex network outages (layers 1-3) and service interruptions
Use established policies and procedures to provide timely and accurate ticket updates
Use network monitoring tools and ticket tracking systems to help diagnose, record, and resolve network issues
Utilize basic LAN configurations (Routers / Firewalls) and Microsoft operation systems
Provide end-to-end network documentation
Participate in an on-call rotation with other NOC engineers
Liaison between engineering group and client staff – both technical and non-technical personnel
Work in a group/team setting
Qualification
Required
Understanding of the NOC's escalation, incident management, and change management processes and procedures
Knowledge of large enterprise and campus LANs, Wi-Fi/WLANs
TCP/IP, IP addressing, telnet, SSH experience
Experienced supporting a BGP environment and other routing protocols (Static, EIGRP, and OSPF)
Experienced supporting Radius, DHCP, and DNS servers
Experienced with Large Scale NAT or Carrier Grade NAT appliances and Load Balancers
Strong customer-facing skills and business etiquette
Effective communication skills
Ability to work independently and maintain fast-paced milestones and deliverables
Bachelor's degree in engineering, IT, or commensurate experience
CCNA Certification or better
A Wireless Certification (CWNA/CWNP, Cisco, or Aruba)
Preferred
Located in the Central or Eastern Time Zones or able to be based at our Las Vegas, NV office
Benefits
Thousands of LinkedIn Learning courses
Flexible working opportunities
Paid Parental Leave
Competitive benefit packages
Vacation starting at 15 days increasing with length of service
10 days paid sick leave
4 days off each year to volunteer
Company
Boldyn Networks
At Boldyn Networks we unlock the power of an interconnected future.
Funding
Current Stage
Late StageTotal Funding
$425MKey Investors
CIT BankShamrock Capital Advisors
2021-06-28Acquired
2015-11-10Debt Financing· $325M
2013-02-19Private Equity· $100M
Company data provided by crunchbase