Norwegian Cruise Line Holdings Ltd. · 1 day ago
Senior Analyst, Port Analytics
Miami, FL
Full-time
Hybrid
Mid, Senior Level
2+ years expNorwegian Cruise Line Holdings Ltd. is seeking a Senior Analyst Port Analytics to support their global port operations strategy. This role involves providing data-driven insights and operational support to enhance port logistics, vendor performance, and guest experience through analysis and collaboration with internal and external stakeholders.
TourismTransportationTravel
Responsibilities
Analyze port call data, turnaround performance, vendor metrics, and operational KPIs across global ports to identify trends, inefficiencies, and opportunities for improvement, supporting contract negotiations and planning efforts
Support itinerary planning, port feasibility, and safety studies through data modeling and scenario analysis; assist with port assessments, berth utilization, and operational flow optimization to enhance turnaround efficiency and guest satisfaction
Liaise with Port Services to ensure operational visibility into vendor services, port fees, shore tenders, shuttles, and ancillary costs, while supporting annual budget planning and long-range forecasting
Generate and share reports on operational trends (by region, provider, and performance) to support informed decision-making and service optimization across port operations
Track and report Medical- and weather-driven PVSAs, itinerary deviation requests, guest deviations, and special parking requests, while supporting mitigation efforts for related fines and penalties
Maintain and enhance tracking tools for itinerary changes due to weather, medical emergencies, political unrest, or other disruptions impacting guest experience and operations
Develop and manage tracking systems for crane requests, operations, and invoicing accuracy to support port logistics and financial oversight
Collaborate cross-functionally with Hotel, Security, Logistics, Air, Finance, Procurement, and IT teams to align operational strategies with broader company objectives
Assist with vendor RFP processes by providing data analysis to evaluate proposals based on historical performance and financial impact
Participate in special projects including sustainability initiatives, shore power integration, port expansion, traffic studies, and support for field visits, audits, 360-mapping, surveys, and port evaluations as needed
Perform other job-related functions as assigned
Qualification
Required
Bachelor's Degree
Business, Maritime Studies, Supply Chain, Finance, Economics, or a related field
Minimum 2 years of experience in business analytics, financial analysis, or port and maritime operations
Advanced proficiency in Excel, Power BI/Tableau, and business intelligence tools; experience with SQL or other data query languages is a plus
Strong analytical and problem-solving skills with a strategic mindset
Excellent communication and presentation skills; able to distill complex data into actionable insights
Detail-oriented with the ability to manage multiple projects and deadlines
Willingness to travel as needed, including ship visits and port evaluations
Prior experience in the cruise industry or port logistics
Understanding of Port agency, stevedoring, port agreements
Experience working in cross-functional or matrixed environments
Familiarity with operational databases and reporting platforms
Company
Norwegian Cruise Line Holdings Ltd.
Norwegian Cruise Line Holdings Ltd.
10001+ employees
H1B Sponsorship
Norwegian Cruise Line Holdings Ltd. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (3)
2023 (6)
2022 (7)
2021 (9)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
$9.26BKey Investors
L CattertonApollo
2025-09-09Post Ipo Equity· $81.29M
2025-09-08Post Ipo Debt· $1.3B
2025-06-26Post Ipo Debt· $786M
Leadership Team
Harry Sommer
President and CEO
Patrik Dahlgren
Executive Vice President Vessel Operations
Recent News
2025-12-24
2025-12-24
Company data provided by crunchbase