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Leviton · 1 day ago

Collections Representative

Melville, NY

Full-time

Onsite

Entry, Mid Level

$48K/yr - $55K/yr

2+ years exp

Leviton is a company that builds solutions for lighting, power, and data networks. They are seeking a proactive and detail-driven Credit and Collection Representative to optimize cash flow and minimize risk by ensuring timely collection of receivables and building strong relationships across stakeholders.

Consumer ElectronicsEnergy ManagementHardwareLightingManufacturingSoftware

Responsibilities

Monitor and proactively released customer orders on credit hold to ensure uninterrupted order fulfillment

Enable strategic prioritization of collection efforts by analyzing delinquent accounts to determine root causes and aging trends

Partner with Sales, Customer Service, and clients to resolve payment disputes and reduce delays

Deliver timely and accurate documentation, including invoices, statements, and dunning letters, to accelerate collections

Evaluate credit applications and collected financial data to support informed credit line decisions

Perform financial statement reviews and creditworthiness assessments to guide credit approvals

Recommend credit limits aligned with departmental risk policies and customer payment history

Respond promptly to inquiries from both internal departments and external customers, ensuring clear communication and quick resolution

Maintain meticulous records of customer interactions, payment status, and collection efforts within internal systems. Document collection activities to drive insights and strategy

Work closely with Accounts Receivable to reconcile payment discrepancies and recover missing remittance details

Built strong relationships with Sales teams to identify and address payment barriers collaboratively

Participate in cross-functional projects to improve credit processes and contribute to department goals

Qualification

Collections processesCredit risk assessmentMicrosoft ExcelProblem resolutionAnalytical skillsOrganizational skillsTime managementCommunication skillsTeam-oriented

Required

Understanding of collections and deduction/claims processes

Ability to build rapport and communicate effectively with diverse stakeholders

Team-oriented with a proactive and solution-focused mindset

High School Diploma or equivalent required

2-5 years of proven experience in managing a collections portfolio ensuring timely payments

Skill set in problem resolution and root cause analysis

Excellent analytical, organizational, and time management skills

Credit risk assessment and account reconciliation

Proficiency in Microsoft Excel including Pivot Tables and VLOOKUP

Preferred

Associate or bachelor's degree preferred

Financial statement review and analysis a plus

Benefits

Medical, dental, and vision insurance programs

401K plans with employer-matching contributions

Tuition reimbursement

PTO

Paid holidays

Volunteer time off

Company

Leviton

Glassdoor4.2

Leviton is a global leader in electrical wiring devices, lighting energy management solutions, networking solutions, security and home automation and commercial data infrastructure products.

Founded in 1906

Melville, New York, USA

5001-10000 employees