HR Partners · 2 months ago
Operations Supervisor - Road
Flint Hills Area Transportation Agency Inc. (FHATA) is committed to building stronger communities through public transportation services. They are seeking a safety-focused Operations Supervisor to oversee daily transit operations, manage a team of Bus Operators, and ensure operational compliance and continuous improvement.
ConsultingHuman ResourcesRecruiting
Responsibilities
Lead and supervise Bus Operators and Lead Bus Operators
Conduct hiring, training, coaching, and performance evaluations
Monitor and improve team performance through observations and feedback
Partner with Human Resources on employee relations, investigations, and performance management
Promote a culture of safety, accountability, and continuous improvement
Oversee daily transit operations, including fixed-route and paratransit services
Conduct time point and layover checks to ensure schedule accuracy
Investigate and resolve public complaints and incidents
Coordinate with Dispatch to ensure route coverage and operational efficiency
Assist in planning detours and reroutes due to construction or emergencies
Ensure compliance with pre/post-trip inspections and safety standards
Monitor all accident and injury investigations
Utilize CAD/AVL and Microsoft Office tools to monitor and report on operational metrics
Qualification
Required
Associate's degree or equivalent education
Four years of experience in transportation or logistics
Two years of experience in team management by monitoring, analyzing, and improving the performance of the team
Customer service experience
Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint)
Ability to obtain a CDL Class C with passenger endorsement within 90 days of employment
Willingness to travel 15–20% within the region
Preferred
Experience in operations administration and training
Strong research and problem-solving skills
Familiarity with Manhattan, Riley, Geary, and Pottawatomie County streets
Experience with CAD/AVL software
Benefits
Medical, dental, vision, life/accidental death, and disability insurance.
Simple IRA retirement plan with company contributions.