Progress Rail, A Caterpillar Company · 3 months ago
Service Reliability Engineer
La Grange
Full-time
Onsite
Mid Level
$58K/yr - $106K/yrProgress Rail, a Caterpillar Company, is a leading provider of railroad products and services. The Service Reliability Engineer plays a crucial role in ensuring the reliable performance of locomotive systems and components, driving product performance improvements and supporting continuous improvement projects.
Machinery ManufacturingManufacturingRecycling
Responsibilities
Works with various rail line services – both domestic and international – to collect, understand, and analyze locomotive component/system performance
Utilize internal and external tools such as IntelliTrain / Uptime, LTS, SAP, PowerBI and customers’ systems
Coordinate and consult with a variety of departments, such as Design Engineering, Field Service, Supplier Quality, and Production to gather information to understand and analyze locomotive component/system failure data
Provide information to and collaborate with Service Reliability and Product Line Fleet Management teams to support fleet and product improvement initiatives
Actively monitor and track performance of improvements after implementation
Generate locomotive component metrics report-outs utilizing appropriate data sources
Assist in and/or lead the identification, investigation and resolution of product reliability and performance issues
Communicate status of product performance and problem resolution to Progress Rail management and field personnel
Support technical design reviews
Create, review, and approve Service Documentation, such as Service Advisories, Maintenance Instructions, Troubleshooting guides, and Modification Instructions
Qualification
Required
College degree with a major in Engineering, Engineering Technology, or equivalent training/experience
Ability and/or experience resolving complex electrical and/or mechanical problems
Understanding of engineering theory and principles of design
Ability to read engineering drawings and sketches
Understanding of design / manufacturing process
High level of interpersonal skills required to work effectively with others
Strong verbal and written communication skills
Proficient with Microsoft Office software, particularly Excel
High level of analytical ability where problems are complex
Knowledge of fundamental statistics
Knowledge of fundamental data analytics and visualization
Basic locomotive knowledge
Passion for problem solving and continuous improvement
Willingness to travel to support projects as needed
Preferred
Experience with EMD locomotives
Knowledge of locomotive shop practices
Knowledge of locomotive database information
Functional knowledge of the railroad's locomotive tracking computer system
Six Sigma Green Belt or higher
Knowledge of Shainin Red X methodologies
Project management experience and/or training
Willing to travel on extended basis (domestic and international)
Benefits
Competitive Salary
401(k) plan with up to 6% company match (no waiting period with immediate vesting)
Medical/Dental/Vision/Life/Disability Insurance
Supplemental Accident, Critical Care, and Hospital Insurance available along with an HDHP and HSA with seed money
Flexible Spending Accounts
Paid Vacation
Paid Holidays
Paid Time-Off (PTO)
Employee Assistance Plan
Education Assistance Program
Employee Recognition Programs
Site specific Production and Incentive Plans
Site specific Step and Skill Level Wage Adjustment Plans
Site Specific Relocation and Sign-on Bonus Programs
Company
Progress Rail, A Caterpillar Company
Our team creates lifelong customer relationships, supplying comprehensive rolling stock and infrastructure solutions for the global rail industry and setting the standard for excellence.
Founded in 1983
5001-10000 employees
H1B Sponsorship
Progress Rail, A Caterpillar Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (3)
2023 (2)
2022 (1)
2021 (4)
2020 (4)
Funding
Current Stage
Late StageTotal Funding
unknown2010-06-01Acquired
Leadership Team
Paul Denton
SVP International Sales
Recent News
2025-08-13
2025-06-11
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