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Fohr · 2 months ago

Associate Director, Client Services

New York, United States

Full-time

Onsite

Senior Level, Lead/Staff, Director/Executive

$124K/yr - $137K/yr

7+ years exp

Fohr is the original influencer advertising agency, creating industry-leading campaigns for major brands. The Associate Director on the Client Services team is responsible for managing client relationships and large-scale programs, ensuring operational excellence and client retention while leading a team of 4-15 people.

AdvertisingE-CommerceMarketing

Hiring Manager

Arsie Jiwajinda

Responsibilities

Cross functional Collab: You are responsible for following processes of collaboration with our cross functional teams to deliver an excellent client experience to retain business

Leading by Example: You understand that you set an example for others and are a key pillar in upholding our company values and ensuring those you manage are doing the same

You will operate with humility, are consistently open to feedback and personal professional growth

You assume positive intent when interfacing with internal and external partners

Ownership: You must present a skilled level of strategic problem solving and creative thinking and lead versus await direction in more complicated situations

Managing Up: You identify opportunities and challenges early, create a plan and bring in the right resources to ensure stability and clarity

You show expertise as it relates to narrative storytelling and packaging of POVs, work success, problem solving and strategic business maneuvers

You will show a high level of understanding of the ever-evolving influencer space, staying plugged into industry, platform, and creator news, as well as present an active interest and understanding of your client(s) category

In this role, you will work on your ability to express a POV that serves the client and Fohr’s business

Influencer marketing is inherently human-first, and as such, Fohr is an extremely social company. This role is expected to participate in all influencer/client/team-facing events and contribute to company initiatives

Qualification

Client managementInfluencer marketingTeam leadershipStrategic problem solvingFinancial literacySocial media proficiencyCommunication skills

Required

7-10 years marketing experience (at least 5 years agency and 5+ years of proven Influencer experience)

5+ years of experience in managing direct reports

Proven experience supporting similar volumes of business, clients, budgets

Proven experience in all required tasks associated with the role: scoping, budgets/timelines, talent/influencer contracting/negotiations, content briefing and review, reporting/campaign analysis, deck narrative, team management (hiring, feedback, reviews, 1:1, managing up and out)

Strong written and verbal communication skills, presentation skills

Active on social media (TikTok, Instagram)

Must be extremely personable and easily relate to others

Writing examples and presentations may be requested