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CapTech · 3 days ago

Growth Account Executive/Program Manager

Richmond, VA

Full-time

Hybrid

Senior Level, Lead/Staff

8+ years exp

CapTech is an award-winning consulting firm that collaborates with clients to achieve what’s possible through the power of technology. They are seeking a motivated Growth Account Executive who will drive account growth, build client relationships, and lead business development initiatives.

ConsultingInformation TechnologyManagement Consulting

No H1B

Responsibilities

Drive Account Growth: Develop and execute account growth strategies, including playbook creation, pipeline development, and targeted relationship plans

Activate your Network: Leverage an established network to accelerate revenue growth from day one. Maintain and expand personal and professional relationships, bringing in warm leads and active opportunities

Upsell & Cross-Sell: Expand CapTech’s footprint by introducing new services, ensuring we are seen as a critical extension of the client’s business

Expand Opportunities: Identify, pursue, and secure new business opportunities within existing accounts, delivering consistent year-over-year revenue growth

Balance Growth & Delivery: Split time and focus between business development and delivery oversight across consulting solutions

Stay current: Rapidly build expertise in CapTech’s solutions and maintain deep awareness of emerging industry trends, technologies, and market dynamics

Deliver Value: Translate client needs into innovative solutions that create measurable business impact

Ensure Account Health: Oversee financial and operational management of the account, including margin, forecasting, and resource alignment, ensuring long-term sustainability alongside growth

Engage Clients Deeply: Prioritize building relationships, in-person whenever possible. Immerse yourself in client culture, community, and leadership forums to strengthen trust and establish CapTech as a strategic partner

Lead with Agility: Adapt quickly to evolving client priorities and market shifts, ensuring CapTech remains a relevant and trusted partner

Ensure Delivery Excellence: Lead cross-functional teams, manage stakeholder expectations, and resolve issues quickly to protect client satisfaction and trust

Coach & Develop Talent: Mentor account managers and consultants on relationship building, opportunity identification, and growth best practices

Execute with Impact: Lead proposals, SOWs, and growth initiatives while proactively introducing CapTech’s broader service offerings

Collaborate with Candor: Communicate thoughts and perspective with internal team and external client and challenge appropriately, pressure test assumptions and develop trust and credibility

Demonstrate Commercial Mindset: Lead client negotiations to secure multi-year deals, renewals or expansions and act as a financial steward of CapTech and clients

Think Beyond the Sale: Understand how problems/solutions extend beyond the immediate buyer and the upstream and downstream impacts to stakeholders across the value chain and alignment to enterprise strategy

Qualification

Account ManagementProgram ManagementSales Pipeline DevelopmentC-suite EngagementRetail Automotive KnowledgeDynamic LeadershipEntrepreneurial DriveProblem-solvingRelationship BuildingFlexibility

Required

Bachelor's degree in Business Administration, IT, or equivalent experience

8+ years of consulting or industry experience with proven account management responsibilities

8+ years of program/project management experience leading technology initiatives

Demonstrated success driving account growth and managing large, complex engagements

Proven ability to build and execute sales pipelines, expand client revenue, and consistently meet/exceed growth targets

Strong experience engaging and influencing C-suite executives and senior client stakeholders

Flexibility to adapt strategies to shifting client needs and market dynamics

Problem-seeker mindset: anticipates challenges and frames them into tailored, outcome-driven solutions

Dynamic leadership presence and the ability to guide clients and teams with confidence and influence

Value creator with a passion for delivering measurable business outcomes that advance client success

Entrepreneurial drive to identify opportunities early and act decisively and with urgency to capture them

Hybrid/remote/travel to be customized by account requirement

Preferred

Ideal candidate will have Retail and Wholesale Automotive Industry Knowledge and Experience

Benefits

Learning & Development – Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths

Modern Health –A mental health and well-being platform that provides 1:1 care, group support sessions, and self-serve resources to support employees and their families through life’s ups and downs

Carrot Fertility –Inclusive fertility and family-forming coverage for all paths to parenthood – including adoption, surrogacy, fertility treatments, pregnancy, and more – and opportunities for employer-sponsored funds to help pay for care

Fringe –A company paid stipend program for personalized lifestyle benefits, allowing employees to choose benefits that matter most to them – ranging from vendors like Netflix, Spotify, and GrubHub to services like student loan repayment, travel, fitness, and more

Employee Resource Groups – Employee-led committees that embrace and incorporate diversity and inclusion into our day-to-day operations

Philanthropic Partnerships – Opportunities to engage in partnerships and pro-bono projects that support our communities.

401(k) Matching – Generous matching and no vesting period to help you continue to build financial wellness