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Parkview Health · 2 months ago

Case Management Assistant

Greater Fort Wayne

Full-time

Onsite

Mid Level

3+ years exp

Parkview Health is seeking a Case Management Assistant to coordinate and monitor workflows related to regulatory requirements and referrals. The role involves managing patient contact, obtaining authorizations for post-acute services, and providing support to the RN Case Management Specialist and Social Service Specialist.

FitnessHealth CareNon Profit

Responsibilities

Coordinates, implements and monitors work flows related to regulatory requirements

Addresses referrals and provides hands on post acute planning services in conjunction with the RN Case Management Specialist and Social Service Specialist

Manages referrals and patient contact to ensure delivery of timely care and communication, keeping the RN Case Management Specialist and Social Service Specialist informed of any changes or additional needs

Works with payors to obtain authorizations for post acute services

Responsible for establishing a professional and supportive “first contact” for patients requiring Case Management services while in the hospital or emergency department

Handles a high volume of referrals from multiple sources, manages screening, and is proficient in EPIC and multiple other proprietary systems to obtain screening information