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SpaceX · 4 days ago

Network Engineer (Starlink Community Gateway)

Redmond, WA

Full-time

Onsite

Entry, Mid Level

$140K/yr - $170K/yr

1+ years exp

SpaceX is a company focused on developing technologies for human exploration of Mars. They are seeking a Network Engineer for the Starlink Community Gateway team to define, build, and deploy product features that enhance global connectivity. The role involves collaborating with various teams, providing technical support, and improving customer integration with the Starlink network.

Advanced MaterialsAerospaceManufacturingNational SecuritySpace Travel

Growth Opportunities

No H1B

U.S. Citizen Only

Responsibilities

Work directly with the Community Gateway hardware and customers to improve performance, reliability, and to resolve technical issues when they arise

Provide sales teams with pre-sales support, acting as the technical subject matter expert and engineering representative for Community Gateways in customer interactions and proposal review

Develop processes and guides to streamline customer integration with the Starlink network and equipment

Collaborate with hardware, software, network, and business operations teams to define and implement product requirements and capabilities that address Community Gateway customer needs

Directly support activation of new installations from initial connectivity through customer integration and scaling

Travel to customer sites for to support installation, troubleshooting, and integration of Community Gateway systems

Qualification

Networking experienceNetwork hardware deploymentNetwork protocols knowledgeRouting technologiesNetwork troubleshootingSoftware engineering experienceInterdisciplinary coordinationCustomer integration support

Required

Bachelor's degree in an engineering or STEM discipline; OR 2+ years of professional networking experience in lieu of a degree

1+ years of networking experience deploying enterprise network solutions and/or cloud & web-scale networks

Professional experience with the deployment of networking hardware (Routers, Modems, Switch, Firewalls, etc..)

Must be available to work extended hours and/or weekends as needed to support critical milestones or operations shifts

Must be willing to travel to other SpaceX offices, vendors, partners, and customers as necessary

Preferred

Background in network engineering and deploying network technologies in customer environments including: Understanding of core networking concepts from layer 1 through layer 3 and network protocols such as IPv4, IPv6, DHCP, NAT, NTP, IPsec VPN, etc

Knowledge of routing technologies (such as MPLS, SD-WAN, SATCOM, etc) and WAN architectures

Understanding of backhaul, cloud, and ISP networking technologies such as dedicated interconnects, peering, BGP, etc

Ability to perform network troubleshooting including analyzing customer network captures and Starlink hardware telemetry to root cause network integration issues

Ability to identify technical improvements in support of a mission and coordinate an interdisciplinary team to deliver

Experience in software engineering or experience directly working with software engineering teams

Experience at an early-stage technology startup or program that scaled rapidly