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DoorDash · 4 days ago

Immigration Program Manager

United States

Full-time

Remote

Mid, Senior Level

$85K/yr - $125K/yr

4+ years exp

DoorDash is a technology and logistics company focused on empowering local economies. They are seeking a US Immigration Program Manager to manage their high-volume immigration program, ensuring compliance and timely processes while collaborating with various teams and improving immigration support systems.

AppsDeliveryE-Commerce PlatformsFood DeliveryOnline Portals

Responsibilities

You’ll take full ownership of our US immigration program - managing day-to-day immigration cases (work visas, green cards, compliance tracking) in close partnership with employees, managers, recruiters, and vendors to ensure timely, compliant, and employee-friendly processes

Act as the first point of contact, providing clear guidance on immigration processes, policies, and timelines

Support process improvements, data accuracy, and reporting across our immigration portfolio

Be part of a supportive and fast-paced global People team that values collaboration and innovative problem-solving

Partner with cross-functional teams (Legal, Talent Acquisition) and the rest of the GMI team to ensure alignment and compliance

Contribute to scalable practices as our team grows, with potential to expand responsibilities into the Americas region

Qualification

US immigration experienceHigh-volume immigration programsCase management systemsUS work authorization categoriesProcess improvementAI tools usageCollaborative team playerClear communication

Required

You have several years of experience (typically 4–6) in US immigration experience in US immigration (e.g., at a law firm, vendor, or in-house program) within a high-volume environment

You've supported or managed high-volume immigration programs and thrive on taking ownership of day-to-day execution with accuracy and reliability

You're familiar with common US work authorization categories (H-1B, L-1, TN, O-1, PERM, green card) and up to date with the latest changes in the US immigration landscape

You're able to manage multiple cases at once with accuracy and care, and you communicate clearly and collaboratively with employees and partners

You thrive in a fast-paced, changing environment and are eager to grow your scope over time

You have experience with case management systems or centralized vendor platforms to manage immigration cases efficiently

You're a collaborative team player who enjoys working cross-functionally and continuously improving how immigration programs operate

You're curious and open to thoughtfully using AI tools to enhance efficiency, insights, and impact in your work

Must be comfortable regularly exercising discretion and independent judgment in performing job duties, including evaluating options, making informed decisions, and determining appropriate courses of action within the scope of assigned responsibilities