NiCE · 1 day ago
Senior Professional Services Engineer
United States
Contract
Remote
Mid, Senior Level
4+ years expNiCE is an innovative software company known for its advanced solutions in customer interaction analytics. The Professional Services Engineer will play a crucial role in data integration and deploying these solutions, working collaboratively across teams to improve processes and enhance customer experiences.
Enterprise SoftwareInformation TechnologyRobotic Process Automation (RPA)SecuritySoftware
Responsibilities
Review design and implementation of integration projects by peers
Leads and participates in the data integration, solution implementation and maintenance of large-scale Nexidia deployments
Integrate Nexidia applications with backend enterprise systems using ETL, SQL, XML, and scripting languages
Specifies best practices and standards to be used in Nexidia deployments
Develops systems specifications through requirements gathering, research, analysis and direct contact with business units
Assesses development/test strategies to ensure that a maximally robust design is developed
Assists in the development and management of detailed project plans, monitors progress and provides regular project status to appropriate management teams
Acts as technical consultant to project managers and business Subject Matter Experts
Works with vendors and colleagues to develop and implement solutions to specific problems or to meet specific objectives
Follow the development and maintenance of technical documentation and documentation standards for Nexidia enterprise systems
Qualification
Required
4-10+ years of ETL experience
In-depth knowledge of MSSQL concepts along with competency in SQL DBA activities like query optimization, indexes, performance troubleshooting
Knowledge with networking concepts with regards to file share protocols, encryption of files, connectivity across domains
Strong analytical and problem-solving capabilities to troubleshoot software and data inconsistencies
Proven track record in delivery of large enterprise data oriented projects
Client-friendly, good interpersonal and excellent written and verbal communication skills
Excellent organizational skills, ability to set own task lists and time lines
XML, ETL, Java, Python
SQL Server
Familiarity with Salesforce CRM APIs and integration
Experience as a Software Developer
Experience with implementing and managing data warehouses
Preferred
Worked with ETL and knowledge of ETL tools (DataStage, Informatica, Ab Initio, etc) is an advantage
Experience with Business Intelligence and reporting solutions is an advantage
Company
NiCE
NiCE is transforming the world with AI that puts people first.
5001-10000 employees
H1B Sponsorship
NiCE has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (14)
2023 (8)
2022 (8)
2021 (11)
2020 (10)
Funding
Current Stage
Public CompanyTotal Funding
unknown1996-02-02IPO
Leadership Team
D
David Gustafson
VP, GM of Platform
Matt Reading
VP, Customer Succes
Recent News
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2025-10-08
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2025-09-12
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