Westrock Coffee Company · 1 day ago
FSQA Micro Lab Supervisor
Conway, AR
Full-time
Onsite
Mid, Senior Level
$90K/yr - $90K/yr
2+ years expWestrock Coffee Company is seeking an FSQA Micro Laboratory Supervisor to manage the Microbiology, Quantitative, and Raw Material Laboratories. The supervisor will oversee laboratory technicians, ensure compliance with quality standards, and develop standard operating procedures while maintaining laboratory instrumentation and training staff.
CoffeeFood and BeverageGroceryRetailTea
Responsibilities
Establish safety guidelines and policies to prevent accidents and injuries in the laboratory
Providing training to new and current technicians
Ensure that all laboratory instrumentation is properly maintained and calibrated
Evaluate the performance of technicians and provide regular feedback to ensure optimal performance
Perform inspections and audits of the laboratories to ensure GLP are followed
Stay current on new laboratory standards and approved test methods
Assure all products meet specification requirements and follow FSMA and Global Food Safety guidelines to ensure the finished product meets food safety and quality requirements
Ensure test methods and records are accurate
Maintain inventory of laboratory suppliers
Maintain the laboratory management system and communicate test results FSQA management
Identify and segregate nonconforming goods for proper disposition and notify QA Supervisor, manager, and director of FSQA
Conduct relevant performance testing criteria for each instrument
Assist with the investigation of customer complaints and quality reports by collecting, analyzing, and summarizing data
Ensure general daily laboratory housekeeping provides a quality/safe working environment
Collect, organize, and set up product samples for sensory evaluation
Follow all policies, procedures, standards, safety, and GMP/GLP requirements
Contribute to team efforts by accomplishing related tasks as needed and performing other duties as requested by management
Will be an active member of the food safety team
Develop standards compliant to ISO 17025 requirements
Qualification
Required
Bachelor's degree in microbiology, chemistry, biology, or related field
2-5 years' experience in a laboratory setting
2-5 years' experience in a leadership role
Experience and knowledge with Microsoft Office and Office-based database systems
Ability to understand department documents
Ability to display sound logic and attention to details
Ability to communicate comfortably and work with co-workers in a team environment
Ability to follow a schedule, as well as verbal and written instructions
Read and speak English
Sound Math skills e.g. Percent Calculations, averages, means, standard deviation, microbiological calculations, and etc
Respond quickly to information request from internal and external customers
Ability to follow SOPs
Preferred
Masters degree in microbiology, chemistry, biology or related field
Experience in food manufacturing
ISO 17025 and GLP standards experience
Experience with 3rd party certifying bodies
Demonstrate excellent oral and written communication skills
Company
Westrock Coffee Company
Westrock Coffee Company is a wholesale supplier of coffee, tea, flavors, extracts, and other ingredients to consumer brands.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$794MKey Investors
HF CapitalWells FargoStephens Group
2025-11-04Post Ipo Debt· $30M
2024-02-15Post Ipo Equity· $72M
2023-06-30Post Ipo Equity· $75M
Leadership Team
Chris Pledger
Chief Financial Officer
Justin Majcher
SVP, Chief Information Officer
Recent News
MarketScreener
2025-12-12
Westrock Coffee Company
2025-11-07
MarketScreener
2025-10-15
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