Apply on Employer Site

Brown & Brown · 1 day ago

Employee Benefits Coordinator

Fort Lauderdale, FL

Full-time

Onsite

Entry Level

1+ years exp

Brown & Brown is seeking an Employee Benefits Coordinator to join their growing team in Fort Lauderdale, FL. The primary responsibility of this position is to support business relationships with an assigned group of clients by providing customer service and follow-up, while working closely with Account Executives and other team members to implement and renew health and welfare programs.

Insurance

Responsibilities

Ensure overall client satisfaction by providing timely resolution and follow up of service issues that may arise including claims, billing, eligibility, enrollment, etc.; Document all client inquiries and service issues

Work under the direction of Account Executives to assist in the fulfillment of client needs

Follow the renewal calendar and proactively manage timeline for renewal activity, presentation and plan implementation as set by company policy as well as vendor deadlines; this includes census requests

Develop and maintain solid relationships with vendors, as well as internal teammates

Produce open enrollment materials and benefit handouts

Maintain account files and ensure that documents are placed into appropriate sections for Quality Control (QC) guidelines; complete the Quality Control checklist

Coordinate open enrollment paperwork submission; verify paperwork and enrollment forms are submitted correctly, verify post enrollment selection and billing for accuracy

Support clients in attaining compliance with governmental requirements by staying informed of new legislation and participating in available training

Complete the Marketing checklist with the Account Executive

Review policies, benefit summaries, SPD’s, forms, and rates for accuracy