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ArcBest · 6 days ago

Invoice Audit Coordinator I

Fort Smith, AR

Full-time

Onsite

New Grad, Entry Level

ArcBest is a multibillion-dollar integrated logistics company that helps keep the global supply chain moving. The Invoice Audit Coordinator I performs root cause analysis on discrepancies and collaborates with various departments to ensure accurate and timely invoicing for customers.

AutomotiveInformation TechnologyRailroadSoftwareTransportation

Responsibilities

Collaborate with internal decision makers on process improvements and follow-up procedures

Provide clear and concise documentation for follow-up procedures

Work in a team setting to accomplish department goals

Communicate with internal and external customers and carriers to confirm order information, request paperwork, and obtain necessary approvals/authorizations

Investigate and resolve order discrepancies

Resolve problems with internal and external customers

Index items in the A/P data entry queue for payment processing

Meet with management weekly to report progress

Rate and approve orders for invoicing

Other duties and projects, as assigned

Perform root causes analysis and take corrective action to prevent continued issues

Review and ensure all contract rates are accurate within the order

Maintain a positive attitude and high level of customer service with both internal and external customers

Collaborate with internal decision makers to improve customer relationships and process requirements

Verify the correct Bill-To is utilized in the order

Process invoices online for web-based customers

Open and scan invoices into the Accounts Payable (A/P) data entry queue

Qualification

Microsoft Office SuiteFinance experienceBilling experienceAccounting experienceManaging Multiple PrioritiesInformation CaptureAttention to DetailEffective CommunicationsProblem SolvingFlexibilityAdaptabilityInitiative