Linnaeus ยท 3 months ago
Experienced Veterinary Client Service Representative (Full-Time) (Westlake Village, CA)
Westlake Village, CA
Full-time
Onsite
Entry, Mid Level
$20.50/hr - $23/hr
2+ years expLinnaeus is seeking an extraordinary Veterinary Client Service Representative to join VCA Westlake Village Animal Hospital. The CSR will be the first point of contact for clients, ensuring a smooth experience while supporting the veterinary team with scheduling, communication, and medical record maintenance.
Health CareVeterinary
Responsibilities
Greet clients warmly and compassionately in person and over the phone
Schedule appointments and manage the calendar efficiently
Process payments, invoices, and estimates
Maintain accurate and organized medical records
Coordinate patient flow and assist with client education
Handle emotionally sensitive situations with empathy and professionalism
Qualification
Required
2+ years of experience as a veterinary receptionist or CSR
Knowledge of veterinary terminology and common procedures
Strong communication and multitasking skills
A calm, compassionate demeanor and team-focused attitude
Preferred
Team Player
Experience handling client conflict or end-of-life support
Understanding of basic veterinary treatments or medications
Benefits
Medical
Dental
Vision
Paid vacation
Sick days benefits
401(k)
Generous employee pet discounts
More
Company
Linnaeus
Linnaeus Veterinary Ltd (A Mars Company).
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2018-06-07Acquired
Company data provided by crunchbase