Care Access · 3 months ago
Registered Nurse, Clinical Delivery
United States
Full-time
Remote
Mid Level
3+ years expCare Access is working to make the future of health better for all by bringing world-class research and health services directly into communities. The Registered Nurse, Clinical Delivery will manage critical lab results communication to patients, ensure compliance with state requirements, and educate patients about their health and lab results.
Clinical TrialsHealth Care
No H1B
Responsibilities
Receive and Review Lab Results from Pre-screening Program: Autonomously evaluate flagged abnormal, urgent, or critical lab findings to prepare them for patient communication, ensuring accuracy and timeliness
Patient Communication: Proactively contact patients to discuss abnormal and critical lab outcomes. Ensure focused and uninterrupted communication, adhering to protocols while delivering only legally permissible information within the RN scope of practice. Use communication techniques to convey complex medical information clearly in a way non-medical patients will understand. Understand that the results shared with the patients may have serious health implications for them and relay them in a compassionate manner
Patient Education: Develop and implement patient education initiatives to enhance understanding of lab result significance and promote informed decision-making. Ensure patients understand their lab results and any necessary next steps in their care
Critical Thinking: Independently utilize critical thinking to assess the urgency and implications of abnormal and critical lab results, prioritizing patient communication based on clinical significance
Documentation: Maintain comprehensive and precise documentation of communications in patient progress notes. Record abnormal and critical results, patient concerns, and subsequent actions. Ensure compliance with regulatory signature requirements
Time Management: Exhibit exceptional time management skills to efficiently manage multiple lab results and patient communications, prioritizing urgent cases promptly
Problem Solving Expertise: Apply advanced problem-solving abilities using medical training and experience to troubleshoot issues related to lab result discrepancies or data integrity
Data-Driven Decision Making: Leverage data analytics to identify patterns and trends in lab results, contributing to evidence-based practice and enhanced patient outcomes
Regulatory Knowledge: Maintain up-to-date knowledge of healthcare regulations and compliance standards to ensure all communications adhere to legal and ethical guidelines
Escalation to Providers: For questions beyond the RN’s medical scope, escalate to a licensed, on call provider (NP/PA/MD/DO) and manage the completion of result delivery and accompanying required documentation
Member Services Team Escalations: Address lab-related escalations from the Member Services Team, such as result clarifications, data discrepancies, or additional test requests, and communicate resolutions back to the patient, documenting the outcome
Qualification
Required
Active RN licensure with a commitment to compliance and regulatory standards
Compact Licensure required. Additional licenses may be required in addition
Minimum of 3 years of experience as a working nurse, clinical research, medical communications, and/or related field
Proficiency in Salesforce or other EMR systems for documenting patient interactions
Strong analytical capabilities, exceptional communication skills, and a commitment to fostering a patient centered environment
Strong attention to detail and ability to manage multiple patients efficiently
Ability to work independently while collaborating with a larger clinical team
Precision in data analysis and documentation to ensure accuracy in lab results and reporting
Preferred
BSN or equivalent degree preferred
Non-compact state license preferred. Willingness to maintain and obtain additional state licenses as needed
Benefits
PTO and On-Call Coordination
Company
Care Access
Care Access helps people learn more about their health and participate in clinical research to help find new medicines and cures.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Biomedical Advanced Research and Development Authority (BARDA)
2024-08-26Grant
Leadership Team
Ahmad Namvargolian
CEO, Co-Founder
Recent News
2026-01-23
Company data provided by crunchbase