Apply on Employer Site

Marsh McLennan Agency · 1 week ago

Employee Benefits Consultant

South Bend, IN

Full-time

Hybrid

Mid Level

$74K/yr - $118K/yr

Marsh McLennan Agency is an award-winning company known for its inclusive workplace culture. They are seeking a Benefits Consultant to establish client relationships, manage service plans, and handle client and insurer service requests while providing training and support related to employee benefits.

Employee BenefitsHealth CareInsuranceRetirement

Growth Opportunities

Responsibilities

Establish relationships with assigned clients and assume the joint responsibility for client service and retention with the Vice President, Benefit Analyst and other members of the consulting team

Create the service plan, where applicable. Manage and complete assigned service plan activities and tasks, update service plan with completion dates

Develop and manage agency relationships with carriers, vendors, underwriters, and other service providers

Handle advanced client and insurer service (such as billing and claims resolution) requests while maintaining a concern for timeliness and completeness when interacting with customers, agency, and carrier personnel

Schedule/facilitate open enrolment meetings, client meetings and training sessions with client’s employees; group and/or individual basis to include online site training. Meetings to include with client, client employees via live, conference call or webinar

Review/quality check presentation materials, present open enrolment materials to clients and client’s employees live or via webinar. When necessary, aid in requesting/creating open enrolment materials, submission requests to marketing communication team for the benefit guide, etc

Coordinate the training of Human Resources/Benefit Administrators as necessary, which includes using carrier websites and train their staff and employees. Assist clients with on-going training

Conduct periodic coverage and service reviews with clients

Follow procedures within Applied EPIC

Provide client renewal details to entire team to ensure smooth transition on requesting and processing carrier paperwork. When necessary, aid in completing necessary paperwork

Inform, educate and make recommendations to clients about benefit administration systems as well as various other technology platforms and systems

Maintain ongoing training in the areas of healthcare reform and compliance (i.e. ACA Reporting, COBRA, DOL Audits, ERISA, FMLA, HIPAA, etc.)

Assist consulting team as necessary with wellness, compliance and other services to clients

Responsible for understanding new and existing carrier products/services and underwriting requirements

Perform other duties as requested including exercising discretion and judgment prioritizing workload

Qualification

LifeHealth LicenseMS Office SuitePresentation SkillsAnalytical SkillsClient Relationship ManagementAttention to DetailOrganizational SkillsCommunication SkillsTime Management

Required

Life and Health License must be obtained within 75 days of the first day of New Hire Onboarding

Understanding and skilled at all basic computer and technology tools

Demonstrated presentation skills for effective communication both verbal and written with the ability to influence external and internal clients

Excellent administrative skills, especially in MS Outlook, MS Word, MS Excel and MS PowerPoint

Must be willing to travel as required

Extremely Detailed and Organized

Sense of urgency and works well under pressure

Analytical – technically oriented

Strong attention to detail and follow-through

Self-confident

Ability to communicate with all levels of individuals

Benefits

Generous time off, including personal and volunteering

Tuition reimbursement and professional development opportunities

Hybrid work

Charitable contribution match programs

Stock purchase opportunities

Health and welfare benefits

Tuition assistance

401K savings

Comprehensive well-being platform

Company

Marsh McLennan Agency

Glassdoor4.4

Marsh McLennan is an insurance company that provides business insurance, employee benefits, and private client insurance solutions. It is a sub-organization of Marsh & McLennan.

Founded in 2003