StepStone Hospitality ยท 3 months ago
Chief Engineer
StepStone Hospitality is committed to providing exceptional service and gracious hospitality. The Chief Engineer will oversee the maintenance operations of the hotel, ensuring all systems and equipment are functioning optimally while leading a team of maintenance associates.
Hospitality
Responsibilities
Supervise and coordinate maintenance operations across the hotel, including refrigeration, heating, plumbing, water treatment, preventative maintenance, guest rooms, HVAC systems, ice machines, swimming pools, lighting, kitchen equipment, emergency generators, water softeners, roof exhausts, and electrical substations
Lead, manage, and develop a team of maintenance associates, including recruitment, training, performance management, and disciplinary actions
Ensure all maintenance projects are completed on time, within budget, and according to specifications
Collaborate with other departments to ensure seamless coordination and efficient execution of tasks
Manage scheduling, material ordering, and task completion for various maintenance projects
Coordinate with architects, contractors, and construction supervisors regarding new construction and renovation projects
Develop and maintain a comprehensive preventive maintenance program
Strive to meet and exceed budgeted revenue and expense goals while maximizing profitability
Support the preparation and execution of the annual hotel budget
Enhance guest satisfaction by ensuring that all maintenance tasks and upgrades are carried out to the highest standards
Respond to and resolve guest requests, complaints, or concerns promptly and professionally
Actively participate in the Executive Committee, contributing insights and attending weekly or monthly meetings
Utilize office and accounting software to ensure accurate reporting and tracking
Communicate effectively with guests, associates, and vendors in English, both orally and in writing
Assist in the preparation of statistical reports and presentations as needed
Ensure accurate reporting of information and compliance with all StepStone Hospitality policies and procedures
Attend required meetings and maintained professional conduct at all times
Consistently complete tasks thoroughly and professionally, demonstrating attention to detail
Adapt to high-pressure situations and maintain a positive attitude
Take responsibility for personal growth and development, actively seeking opportunities to learn
Lead by example with professional appearance and demeanor, setting a standard for all associates
Understand, embrace, and communicate StepStone Hospitality's mission and core values
Express ideas clearly and effectively, both verbally and in writing
Actively listen to others and engage in open, respectful communication
Share company decisions, information, or challenges in a timely and transparent manner
Work collaboratively to resolve conflicts and foster a positive team environment
Qualification
Required
Comprehensive knowledge of hotel maintenance operations and systems
In-depth understanding of applicable federal, state, and local health, safety, and legal regulations
Strong mathematical and computer skills, including proficiency with relevant software
High school diploma or equivalent required; technical school or relevant training preferred. Additional education is a plus
Must be able to obtain required licenses or certifications in a timely manner
CPR certification required
Ability to lift up to 70 pounds
Must be able to push, bend, stoop, reach overhead, and perform manual tasks with dexterity
Ability to hear, write, and type as necessary
Ability to pull up to 70 pounds
Preferred
HVAC EPA certification is a plus
First aid certification preferred
Additional language proficiency is a plus
Occasional travel may be required
Benefits
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance