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Jubilant Pharma Limited · 2 days ago

Manager, IT Applications

Spokane, WA

Full-time

Onsite

Mid, Senior Level

$94K/yr - $138K/yr

5+ years exp

Jubilant HollisterStier LLC is Spokane’s Largest Manufacturing Company, providing a complete range of services to support the pharmaceutical and biopharmaceutical industries. The Manager of IT Applications will design, implement, and maintain essential business applications while leading a team to enhance operational excellence and drive digital transformation through innovative solutions and AI technologies.

Health CareManufacturingPharmaceutical

Responsibilities

Design and Implement Application Support Framework

Hands-On Development and Troubleshooting

Database Administration and Optimization

Drive AI adoption

Stakeholder Collaboration

Incident and Problem Management

Application Lifecycle Management

Monitoring and Reporting

Qualification

Database AdministrationApplication Lifecycle ManagementAI IntegrationCertified Scrum MasterITIL 4 FoundationPerformance OptimizationIncident ManagementStakeholder CollaborationBusiness Workflow AnalysisTeam Leadership

Required

Bachelor's degree required

5+ years of hands-on experience in managing and supporting enterprise business applications, including configuration, troubleshooting, and performance optimization required

Strong background in database administration, primarily with SQL Server databases, covering backup strategies, performance tuning, and data integrity required

Proven track record of building and leading technical teams, preferably from the ground up, with experience in hiring, mentoring, and establishing support processes required

Experience in incident and problem management, including root cause analysis, resolution planning, and documentation within ITIL or similar frameworks required

Demonstrated ability to collaborate across departments, translating business requirements into technical solutions and aligning application support with organizational goals required

Ability to manage the entire lifecycle of software applications, including requirements gathering, development, deployment, maintenance, and retirement. This process ensures alignment with business needs and technical standards required

Proficiency in analyzing business workflows to identify opportunities for automation, efficiency improvements, and application enhancements that support organizational goals required

Extended periods of sitting and performing computer-related tasks required

Preferred

Master's degree preferred

Certified Scrum Master desired

ITIL 4 Foundation desired

Benefits

Medical, Dental, Vision, Flexible Spending and Health Savings Accounts

Life, AD&D, Short and Long Term Disability

401(k) with company match

Generous paid time off plan

Employee Assistance Program

Company

Jubilant Pharma Limited

Jubilant Pharma Limited is a global integrated pharmaceutical company offering a wide range of products and services to our customers across geographies.

Founded in 2014

Singapore, Central Region, SGP

1001-5000 employees