Marketplace Operations Coordinator (Costa Rica) jobs in United States
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Sendoso · 3 months ago

Marketplace Operations Coordinator (Costa Rica)

positionUnited States
timeFull-time, Contract
remoteRemote
seniorityNew Grad, Entry Level

Sendoso is a Series C company focused on building modern direct mail and personalized gifts. They are seeking a highly motivated Marketplace Operations Coordinator to support the Marketplace Team in managing the global supply chain and delivering exceptional customer experiences.

B2BDirect SalesMarketing AutomationSaaSSales Automation

Responsibilities

Work closely with the Marketplace Team to provide key support in Marketplace Ops, vendor communication and management and platform support and maintenance
Manage all Ops tasks to completion on time to the best of your ability
Manage and complete secondary tasks such as data maintenance, vendor information updates and platform updates
Facilitate clear, concise communication with key stakeholders such as vendor partners, Customer Success teams and customers
Update and maintain product and vendor information across multiple platforms
Establish and maintain vendor relationships with current and new vendors as they onboard across the globe, specific to the region assigned to you
Build trusted relationships with key stakeholders internally and externally to drive successful outcomes

Qualification

Customer serviceData analysisMicrosoft OfficeGoogle SuiteVendor managementTechnical acumenInterpersonal skillsCommunication skills

Required

Ability to interact and collaborate with key internal stakeholders and when required with external stakeholders
Excellent interpersonal skills, with the ability to communicate efficiently with individuals at all levels and cross functional collaboration
Ability to deliver results under pressure, work independently, and take ownership of assigned tasks
Proven track record of meeting or exceeding performance goals and project deadlines
Proficiency in Microsoft Office (Powerpoint, Excel) and/or Google Suite (Sheets, Slides) and high level of technical comprehension
Ability to work independently and off own initiative
A self motivated, driven individual with a serious eye for detail
High ability to work independently and autonomously through specific tasks and projects
Ability to explain complex concepts in a simple and concise manner
Technical acumen and ability across various platforms

Preferred

Customer and vendor management experience is a plus
Experience in data analysis and spreadsheets

Benefits

Comprehensive Medical Plans plans - we’ve got you covered!
Take-What-You-Need Time Off
Lifestyle Spending Account
401K Plan
Volunteer Time Off
Birthday Time Off
Generous parental leave benefits for both birthing and non-birthing parents
Access to Employee Assistance Programs (EAPs)

Company

Sendoso

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Sendoso helps companies connect and drive revenue with personalized gifts, eGifts, virtual experiences, and more.
dateFounded in 2016
location
San Francisco, California, USA
people-size201-500 employees
web-link
https://sendoso.com

Funding

Current Stage
Growth Stage
Total Funding
$152.7M
Key Investors
SoftBank Vision FundOak HC/FTStage 2 Capital
2021-09-14Series C· $100M
2020-02-04Series B· $40M
2019-06-20Series Unknown

Leadership Team

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Kris Rudeegraap
Co-CEO and Co-Founder
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Braydan Young
Advisor
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Recent News

Newswire
INFUSE and Sendoso Partner to Amplify Buyer Engagement With Intelligent Gifting
2025-12-03
Venturebeat
Startup Korl unveils multimodal, multi-agent tool for custom communication across disparate systems
2025-05-06
Google Patent
Gift sending platform for business contacts
2025-05-04
Company data provided by crunchbase