SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties · 3 months ago
Mover - Lead/Supervisor
SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties is dedicated to helping customers in their greatest moments of need by providing top-notch restoration services. The Mover - Lead/Supervisor is responsible for overseeing the packing, moving, transporting, and storing of customer belongings during property restoration or relocation projects while ensuring adherence to SERVPRO’s standards.
Consumer Services
Responsibilities
Conduct detailed inventories of customer belongings using SERVPRO software or digital tracking systems
Pack and wrap items using appropriate materials such as bubble wrap, shrink wrap, and specialty crates
Disassemble and reassemble furniture and appliances as required
Identify and document damaged or non-salvageable items
Label, tag, and photograph items to maintain clear chain-of-custody records
Safely load and unload contents using professional moving techniques and tools (dollies, straps, lifts)
Drive SERVPRO vehicles to and from job sites when authorized
Place items in designated locations per job notes or customer instruction
Inspect items upon delivery for damage or discrepancies
Move packed contents into or out of storage facilities
Maintain an organized warehouse with labeled inventory sections
Perform quality checks and assist in content cleaning or deodorization when required
Communicate clearly with customers about packing and moving processes
Provide professional, respectful service in clients’ homes or businesses
Maintain a clean, organized, and safe work environment
Follow all SERVPRO safety guidelines for lifting, PPE use, and equipment operation
Inspect and maintain moving tools and company vehicles
Report hazards, damages, or unsafe conditions promptly
Assist restoration teams with site cleanup or equipment setup when necessary
Participate in after-hours or emergency response situations
Support team training and share best practices in packing/moving efficiency
Qualification
Required
High school diploma or equivalent
1+ years of experience in moving, restoration, or warehouse environments preferred
Ability to lift and move 50+ lbs safely and repeatedly
Valid driver's license (CDL preferred for larger trucks)
Strong attention to detail and communication skills
Professional appearance and positive, customer-focused attitude
Preferred
1+ years of experience in moving, restoration, or warehouse environments preferred
CDL preferred for larger trucks
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Company
SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties
Restoration and Cleaning Services As a trusted leader in the restoration industry, SERVPRO of Wilkes, Alleghany, Watauga, and Ashe Counties has the advanced training and equipment needed to clean and restore your home and business anytime you need help, 24 hours a day, including weekends and holidays.
Funding
Current Stage
Early StageCompany data provided by crunchbase