AI and Digital Service Strategy Leader jobs in United States
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NELSON Worldwide · 1 day ago

AI and Digital Service Strategy Leader

NELSON Worldwide is seeking an AI and Digital Service Strategy Leader to spearhead the firm’s transformation through artificial intelligence and digital innovation. This role involves developing and executing a strategic vision that integrates emerging technologies into design processes and client services while fostering cultural adoption within the firm.

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H1B Sponsor Likelynote

Responsibilities

Develop and lead the firm’s AI and digital strategy aligned with business goals and design excellence
Identify opportunities to embed AI into design workflows, project delivery, and client engagement
Identify related client goals/needs and strategic opportunities
Establish clear success measures to track business, creative, and client impact
Pilot and scale AI-powered tools for design, documentation, visualization, simulation, and operational efficiency
Collaborate with Practice Leaders to integrate digital tools into project phases from concept through construction administration
Explore new revenue opportunities through digital advisory services, data-driven insights, or stand-alone digital offerings
Drive cultural adoption of digital practices through training, storytelling, and cross-functional collaboration
Partner with COO, IT, and Practice Leaders on phased rollouts of new tools and methods
Champion a culture of digital fluency and experimentation across the firm
Develop training, storytelling, and internal programs to support adoption
Monitor usage, adoption, and ROI to ensure sustainable impact
Oversee the Data & Analytics team to support both internal initiatives and client-facing insights
Establish frameworks for data governance, collection, and visualization that support design decision-making
Leverage predictive analytics and machine learning to improve project performance, sustainability, and client outcomes
Ensure ethical and responsible AI use aligned with industry standards and client expectations
Represent NELSON in industry forums, client discussions, and strategic partnerships focused on AI and digital innovation
Collaborate with Marketing to develop thought leadership content and client-facing narratives on our digital capabilities
Position NELSON as a leader in applying AI to architecture, interiors, workplace, and brand experience design
Stay ahead of trends in AI, smart buildings, digital twins, and immersive technologies
Develop or collaborate on messaging to our clients related to offerings and improvements

Qualification

AI strategyDigital transformationData analyticsChange managementEmerging technologiesCommunication skillsStorytellingCollaborationLeadershipCreativity

Required

10+ years in digital transformation, AI strategy, or innovation leadership, preferably within architecture, design, construction, or related industries
Proven track record building and scaling AI or digital programs in a professional services environment
Deep understanding of emerging technologies including generative design, digital twins, visualization tools, predictive analytics, and immersive environments
Experience with change management, training programs, and cultural adoption of new tools
Strong communication and storytelling skills; ability to inspire both technical and non-technical audiences

Preferred

Master's degree in architecture, computer science, design technology, or a related field preferred

Benefits

401(K) plan with company match
Full health benefits including medical, dental, and vision
Wellness program with rewards for healthy activities
Pet Insurance
Opportunities for career advancement
Paid time off and holiday pay
Paid parental leave
Flexible working schedules and work from home options based on client’s needs
Professional Development including discretionary support and reimbursement for registrations, certifications, and membership to a professional organization

Company

NELSON Worldwide

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NELSON is an award-winning firm delivering architecture, interior design, graphic design, and brand strategy services that transform all dimensions of the human experience, providing our clients with strategic and creative solutions that positively impact their lives and the environments where they work, serve, play, and thrive.

H1B Sponsorship

NELSON Worldwide has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (2)

Funding

Current Stage
Late Stage
Total Funding
$18M
Key Investors
NewSpring
2017-01-19Private Equity· $18M

Leadership Team

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Ozzie Nelson
Chairman and CEO
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Steve Melter
Chief Financial Officer
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Company data provided by crunchbase