NewGen Administrative Services · 2 days ago
Chief Human Resources Officer (CHRO)
NewGen Administrative Services is seeking a Chief Human Resources Officer (CHRO) to drive business growth through a holistic people strategy. The role involves shaping HR policies, enhancing employee engagement, and aligning talent with organizational objectives while serving as a strategic advisor to the executive team.
Hospital & Health Care
Responsibilities
Develop and implement forward-looking HR strategies that align with the organization’s mission, values, and long-term business objectives across all service lines, including Skilled Nursing, Behavioral Health, Home Health, Hospice, and Assisted Living
Serve as a key member of the executive leadership team, contributing to the overall direction, culture, and performance of the organization
Lead organizational design and change management initiatives to ensure the HR infrastructure effectively supports scalable growth and evolving service models
Collaborate with operational leaders to assess workforce needs and develop integrated staffing and workforce planning strategies across clinical and non-clinical areas
Oversee the development of comprehensive talent acquisition strategies to attract high-quality clinical and administrative talent in a highly competitive healthcare labor market
Implement innovative retention strategies, including employee engagement programs, recognition systems, career pathing, and leadership development pipelines
Champion a culture of continuous learning by overseeing training and professional development programs that enhance staff competency, compliance, and leadership readiness
Partner with Core Leadership to design and implement a robust leadership succession plan, ensuring business continuity and strategic leadership bench strength
Mentor and coach senior leaders to strengthen executive capabilities and drive a high-performance culture
Design and maintain competitive, equitable, and cost-effective total rewards programs that support employee well-being, satisfaction, and performance
Regularly benchmark compensation and benefits to ensure alignment with industry standards and regulatory requirements
Foster a values-based, inclusive workplace culture that promotes respect, accountability, diversity, equity, and inclusion
Develop and oversee employee relations strategies that maintain high morale, resolve workplace conflicts, and ensure fairness and consistency in practices and policies
Ensure full compliance with all applicable federal, state, and local employment laws and regulations, including those specific to healthcare settings (e.g., CMS, OSHA, HIPAA, and state labor regulations)
Lead the development, communication, and enforcement of HR policies, procedures, and systems that support operational consistency and mitigate organizational risk
Leverage HRIS and analytics to measure HR effectiveness, track workforce trends, and support data-driven decision-making
Identify and implement HR technologies and tools that improve employee experience, streamline HR operations, and enable scalable growth
Manage labor relations strategies, including collective bargaining and union negotiations, in partnership with legal counsel and operations, when applicable
Ensure consistent application of labor policies while maintaining productive relationships with union representatives
Qualification
Required
Understanding of business strategy, finance, and market dynamics to ensure people initiatives support overall business goals
Excellent verbal and written communication skills
Strong interpersonal and communication skills to build trust and inspire teams
Ability to interpret data, anticipate future trends, and develop long-term strategies for human capital
Excellent organizational skills and attention to detail
Strong analytical and problem-solving skills
Strong supervisory and leadership skills
Thorough knowledge of employment-related laws and regulations
Knowledge of and experience with varied human resource information systems
Proficient with Microsoft Office Suite or related software
A BS/BA degree from an accredited college/university
A minimum of 15 years of HR experience, with at least five years of executive HR experience
Preferred
MBA or MA/MS in human resources or related field
Senior Professional in Human Resources (SPHR), SHRM Senior Certified Professional (SHRM-SCP) or SHRM Certified Professional (SHRM-CP) certification
Benefits
Medical, dental, and vision coverage
Growth Opportunities
Continuing Education / Training Opportunities
Referral Bonus Program
Company
NewGen Administrative Services
Our mission is to be a leader in providing compassionate, quality care focusing on the unique needs of patients and their families.