Nihon Kohden America · 2 months ago
Clinical Application Specialist, Ventilation (East)
Nihon Kohden is a company that specializes in clinical applications and ventilator systems. They are seeking a Clinical Application Specialist to provide customer support, train end-users, and ensure successful implementation of the NKV Series Ventilator Systems at customer sites.
BiotechnologyHealth CareMedical
Responsibilities
Reviews all training materials, achieves a score of 90% initially and annually on Product Knowledge Assessment, and maintains expertise on the operation of the NKV Series Ventilator Systems, including training end-users
Ensures delivery of equipment, itemization of contents, electrical testing by hospital Biomed, and other requirements are completed prior to new product installations; provides ongoing support and documentation during scheduled assignments
Provides ongoing clinical customer support either in person or by telephone
Makes travel arrangements according to company policies and completes expense reports within designated timeframes
Maintains clinical knowledge and competence, including an active respiratory therapy license and Registered Respiratory Therapy Credential
Develops and updates documented project plans based on Customer 'Kick Off' meetings and Nihon Kohden resources, including deliverables, responsibilities, timelines, and current status for assigned accounts
Advises, coordinates, and communicates between Customers and Nihon Kohden resources to resolve complex ventilation issues and ensure timelines are met, as assigned
Adhere to all company policies, procedures, and business ethics codes
Duties may be modified or assigned at any time based on business need
Qualification
Required
Master's or Bachelor's degree in respiratory therapy or related discipline preferred; relevant education and experience accepted in lieu of degree
Valid unrestricted respiratory therapy license issued within the United States
Active NBRC Registered Respiratory Therapist (RRT) Credential
Valid driver's license and good driving record are required
3+ years of experience in critical patient care to include neonatal, pediatric, and adult patient populations
Well-rounded critical care ventilator experience, with a strong knowledge of cardiopulmonology and the ability to troubleshoot complex critical respiratory ventilation issues
Excellent communication skills both verbal and written, including customer service and organizational skills
Ability to effectively present information in one-on-one and group situations to customers and other employees of the organization
Ability to read, analyze and interpret equipment manuals to effectively to present complex information to customers, and Nihon Kohden personnel
Working knowledge of Windows PC's, proficient in Microsoft Outlook email applications, and efficient with Word, Excel, and PowerPoint Office programs
Ability to be flexible with schedule and ever-changing working environments
Must be self-motivated and can be managed remotely
Must be able to communicate verbally and in writing, and to receive and understand verbal and written instructions in English
Able to work effectively both independently and in a collaborative team environment
Benefits
Visit our Career page to learn more about Perks & Benefits and working at Nihon Kohden America
Company
Nihon Kohden America
Nihon Kohden America’s monitoring division develops solutions to improve patient safety and better control costs.
Funding
Current Stage
Growth StageRecent News
2024-11-01
2024-10-11
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