Packaging Corporation of America · 5 hours ago
Quality Facilitator - Akron, OH
Akron, OH
Full-time
Onsite
Senior Level
5+ years expPackaging Corporation of America (PCA) is a Fortune 500 company focused on providing innovative packaging solutions. The Quality Facilitator is responsible for ensuring daily quality control, product testing, and customer quality assurance activities while supporting the company's quality and safety programs.
Business DevelopmentManufacturingPackaging Services
Responsibilities
Coordinate with plant management to implement and maintain company quality and food safety standards with the goal of producing high quality products to exceed customer expectations
Work with department managers/superintendents to implement key driver improvement activities through timely and usable product/process quality and safety data collection, data analysis, improvement project measurement and assisting improvement teams
Establish process methods for tracking and reporting environmental compliance to state regulations and establish and maintain relationships with state regulatory authorities and corporate environmental compliance resources
Facilitate and maintain corporate quality and Environmental, Health and Safety (EHS) systems process and procedures at the plant level
Serve as a quality contact with customers to address customer concerns and interests and further strengthen the customer relationship. This includes maintaining knowledge of customer specific quality testing, expectations, and requirements, interfacing with customer quality staff, responding to customer audits and information requests including providing letters of guarantee and/or certificates of audit, and assist the plant management in translating customer satisfaction survey data into action plans
Participate in and serve as interface in plant audits such as quality, food safety, environmental, and customer audits
Provide support in writing programs in support of maintaining the plant’s quality (ISO 9000) and food safety certification(s)(ISO 22000) and environmental permitting as needed
Ensure all quality control and measurement devices are appropriately calibrated and maintained
Provide ongoing communication and training to supervisors and operators on quality, Environmental, Health and Safety (EHS), and food safety processes
Qualification
Required
Education equivalent to a bachelor's degree in Engineering, Industrial Management, Statistics, Business, or a related field
Five (5) years of previous experience in corrugated manufacturing operations
Three (3) years' previous experience developing / implementing quality systems programs in a manufacturing environment
Solid working knowledge of computer systems including experience with Microsoft Word, Excel, and Outlook
Must be able to travel as necessary and possess a valid U.S. driver's license
Preferred
Certified quality engineer preferred
Knowledge of food safety and experience managing food programs. Food safety certification such as Hazard Analysis Critical Control Point (HACCP) preferred
Effective training and presentation skills and the ability to facilitate groups in problem solving
Exposure to manufacturing shop floor and/or Statistics and Quality software is preferred
Strong organizational skills with the ability to handle numerous details, deadlines, and requests
Ability to work in a fast paced, deadline-oriented environment, prioritize assignments, and handle multiple projects and/or requests concurrently
Solid analytical skills with the ability to identify opportunities for improvements and conduct deductive reasoning
Strong verbal and written communication skills with the ability to communicate effectively to solicit buy-in from various audiences
Previous work experience as a member of a team, or a strong understanding of the importance of open communication and information sharing between team members
Company
Packaging Corporation of America
Packaging Corporation of America (PCA) is the fourth largest producer of containerboard and corrugated packaging products in the United It is a sub-organization of vapepackagingboxes.
10001+ employees
H1B Sponsorship
Packaging Corporation of America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2022 (5)
2021 (2)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
unknown2000-01-28IPO
Leadership Team
Criscella Martinez
Sr. Talent Acquisition Partner
Sheryl Griffin
Executive Assistant to CEO & Corporate HR
Recent News
2025-12-04
2025-11-06
Company data provided by crunchbase