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Mental Health Partnerships · 2 months ago

Program Manager of Mobile Peer Team

Upper Darby, PA

Full-time

Hybrid

Mid Level

$49K/yr - $49K/yr

4+ years exp

Mental Health Partnerships (MHP) is seeking a Program Manager to provide community-based support and supervision to staff. The role involves overseeing program schedules, maintaining relationships with participants, and ensuring that recovery goals are supported by appropriate services.

Health CareMedicalMental HealthNon Profit

Responsibilities

Leads the overall service coordination consistent with MHP & regulatory guidelines; establishes and implements operational procedures and monitors participant visits

In conjunction with the Program Manager, hires, trains, evaluates and develops staff in support of MHP and Recovery core policies, use of electronic health records, practices and principles; address and monitor the specific goals and assignments of each staff member by facilitating weekly one/one supervisory meetings. Manages program staff schedule

In conjunction with Program Manager, designs activities and programs that support participants’ goals. Supervises staff in implementation of these activities and programs

Assists Program Manager in completing service verifications

Engage family, friends and other supporters per participants in their recovery goals (if applicable)

Ensure proper application of program, agency, and quality assurance and compliance procedures, including supervision and training requirements

Work with participants and staff as needed to ensure continuity of care

Ensures staff obtains necessary information during the intake process, and that they collaboratively document participant progress in MHP’s electronic health records system; approves entries as required

Maintains a small caseload of participants by performing the essential job duties of a Recovery Coach, such as the creation of self-directed goal plans, the identification of resources, the coordinator of relevant supports, the creation of WRAP plans, and the collaborative documentation of participant progress in the Electronic Health Records system; responsible for shared on-call duties

Assists participants with educational, employment, and social related goals, benefit acquisition/medical, mental health and substance use services, budgeting skills and exploring housing options in accordance with the support plan

Other duties as assigned to fulfill MHP’s mission

Qualification

Certified Peer SpecialistMental health experienceSupervisory experienceElectronic health recordsMicrosoft WordExcelCustomer serviceCommunication skillsTeamworkProblem solvingTime management

Required

Minimum of a high school diploma required; Associate's Degree preferred

4+ years of mental health experience (including internships or volunteering)

1+ years of supervisory experience (including internships or volunteering)

Credentialed as a Certified Peer Specialist through the PA Certification Board

Must possess basic computer skills to perform job duties including desktop computing, e-mail, time sheet management, electronic health records, internet research, etc. using relevant software; must be proficient in Microsoft Word and Excel

Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service

Patience and tactfulness; ability to work cooperatively with a wide variety of individuals including participants with mental health conditions, alcohol and drug abuse recovery

Strong skillsets in oral and written communication, cultural competence, interpersonal relationships and teamwork, attention to detail, customer service, time management, autonomy, problem solving and organization

Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

Must possess a valid driver's license in good standing; depending on your program, must have access to a car to use for work on a daily basis with automobile insurance coverage at the state requirement levels and current state registration

Effective November 15, 2021, all new employees will be required to be fully vaccinated against COVID-19 before beginning employment with MHP. Reasonable accommodations will be considered for those with qualifying medical or religious exemptions