BruntWork · 3 months ago
IT Support
United States
Full-time
Remote
Mid LevelBruntWork is seeking a skilled IT Support Specialist to join their team. In this role, you will provide technical support to staff across multiple departments, ensuring the smooth operation of IT systems and infrastructure.
AnalyticsCustomer ServiceDigital MarketingInformation TechnologyMobile AppsOutsourcingSalesSEOSoftwareVirtual Assistant
Responsibilities
Provide first-line IT support to employees across different departments
Troubleshoot and resolve hardware, software, and network issues promptly
Manage user accounts, permissions, and access controls
Maintain and update IT documentation and asset inventories
Assist with the installation, configuration, and maintenance of IT equipment and software
Support IT projects, including system upgrades and deployments
Collaborate with external vendors and service providers as needed
Ensure compliance with IT security policies and best practices
Provide training and guidance to staff on IT tools and systems as required
Qualification
Required
Proven experience in IT support or a similar technical role
Strong understanding of Microsoft Server 2022 administration and maintenance
Hands-on experience with Exchange 2016 / Microsoft 365 environments
Proficient in Windows 11 deployment, configuration, and troubleshooting
Working knowledge of Microsoft Excel 365, including Visual Basic for Applications (VBA) scripting
Experience managing and maintaining SQL Server databases
Familiarity with Crystal Reports for report creation and data presentation
Exposure to ERP systems (experience with Microsoft Dynamics SL is a plus)
Strong understanding of network troubleshooting and administration
Excellent problem-solving, communication, and customer service skills
Ability to work both independently and collaboratively in a fast-paced environment
Benefits
HMO Coverage in eligible locations
Permanent work from home
Immediate hiring
Company
BruntWork
BruntWork builds cost-effective, efficient and scalable operational teams for businesses wanting to grow fast and effectively.
Founded in 2020
5001-10000 employees
Funding
Current Stage
Late StageRecent News
2026-01-06
2025-11-20
2025-11-07
Company data provided by crunchbase