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Easterseals Midwest · 3 months ago

Tech Enabled Support Specialist | Full-time & Part-time | Overnight & Daytime | In-office | St. Louis

Saint Louis, MO, 63146-3203, United States

Full-time, Part-time

Onsite

New Grad, Entry Level

Easterseals Midwest is committed to providing services for individuals with disabilities through technology-enabled support systems. The Technology-Enabled Services Specialist will enhance the independence and quality of life for individuals served while ensuring compliance with organizational and accreditation standards.

Non-profit Organization Management

Responsibilities

Reviews individuals’ support plans and ensures technology enabled services are in accordance with plan outcomes and objectives

Provides services and oversight through monitoring electronic systems and sensors. Utilizes a variety of systems/software and troubleshoots system issues as needed

Responds to requests from individuals through electronic systems and provides one-on-one coaching as needed or as directed by support plan

Responds to crisis situations per established guidelines and ensures that appropriate procedures are followed in event of an emergency. May respond through technology or in person as needed

Observes and communicates information related to changes in the physical, emotional and behavioral status of the individuals served

Performs all required documentation and ensures organizational, funder and accreditation requirements are met

Attends required staff meetings and opportunities for ongoing education and training

Qualification

DisabilitiesTroubleshooting electronic systemsComputer systems proficiencyHuman services courseworkCoaching skillsCrisis responseDocumentation skillsCommunication skills

Required

Must have high school diploma or equivalent

Must have experience providing direct supports to individuals with disabilities

Must be able to work with a variety of computer systems and software that are utilized

Must be able to operate remote electronic systems and troubleshoot issues

This position may work: day, evening, night and/or weekend hours depending on the needs of the organization

Overtime hours may be required

This position may travel locally and may provide transportation for individuals as needed

Must have reliable vehicle and maintain current driver's license and proof of insurance

Must complete and maintain all required trainings/certifications

Must maintain confidential information in accordance with HIPAA regulations

Preferred

Completion of college-level coursework in the human services field preferred

Company

Easterseals Midwest

Easterseals Midwest is a registered 501(c)(3) organization that is leading the way to 100% equity, inclusion, and access for people with disabilities, families, and communities.

Founded in 1919