Austin Bank · 4 months ago
Special Assets Manager
Austin Bank is a financial institution seeking a Special Assets Manager. This role involves supervising staff, managing bankruptcy cases, and collaborating with attorneys to handle legal matters related to charged-off accounts and foreclosures.
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Responsibilities
Supervise staff, including time keeping for Special Assets employees
Answers phones, places calls, resolves problems, and answers questions relating to bankruptcy and charged-off accounts
Establish banks position in bankruptcy case by reviewing filed documentation such as petition and schedules and internal documentation such as notes, security agreements, titles, and UCC’s
Attend creditor’s meetings and court hearings on issues such as Motion to Lift stay, Cash Collateral Order, and Plan Confirmation
Prepare and file proofs of claim and all other necessary documents as needed
Work closely with bank’s attorneys for bankruptcies, judgment, foreclosures, repossessions or other legal activity as needed
Provide all loan documentation to bankruptcy attorney when they are required to prepare orders, motions, and agreements
Review and approve all attorney prepared documents like Motion to Lift Stay, Cash Collateral Order, Proof of Claim, and Agreed Order
Repossess/Foreclose and liquidate collateral, and prepare and mail all letters and internal memos as required
Utilize new software “CARM-Pro” as the record keeper for repossessions, foreclosures to ensure date sensitive material is prepared timely
Keeps accurate records of foreclosures and repossessions for auditing purposes
As requested, problem loans are given to the special assets Collector to work the loans closely with the customer. May meet with customer in person to assess the situation as needed. Updates Chief Lending Officer and Regional Presidents regarding customers in their area
Review current value determination on collateral and request updated value determination when needed
Monitor bankruptcy cases for dismissal or discharge
Review all charged-off, foreclosure, and repossession memos to determine collectability
Prepare and mail collection letters
Negotiate repayment terms with customers on charged-off accounts
Supervises and handles law suit and judgment filings, with and without legal representation
Supervises the incoming tax suits and follows through with the lender to ensure taxes are paid to protect our lien position
Monitor, track, and renew judgments as needed
Aids lending personnel in locating customers and collateral using skip tracing software, internet and social media
Prepare monthly reports for management and assists with board reports
Works closely with Loan Operations and assists in special projects as time allows
Administrator for collections software, IBS CARM-Pro
Open and monitor all Bankruptcy Debtors-in- Possession (DIP) accounts
Prepare and submit quarterly report on Debtor-in-Possession (DIP) accounts to the U.S. Trustees office as required
Employee is responsible to understand and comply with regulatory requirements for financial transactions, most specifically Bank Secrecy Act (BSA) and Customer Identification Program (CIP) as it relates to specific job functions
Exhibits superior customer service as an Austin Bank team member. Demonstrates high quality relationship building techniques to ensure the customer receives the best possible solution to banking and financial needs. Helps promote a loyal relationship between the customer and Austin bank
Participates in developing a teamwork atmosphere with co-workers as part of department/branch location by attending meetings, participating in discussions, treating co-workers with respect and courtesy, and contributing to departmental goals
Has a responsibility to stay abreast of company communications by reading publications, announcements and company e-mails, etc. Takes advantage of appropriate communication channels regarding bank related business matters
Develop personal skills and capabilities through on-going training, as provided by the company or elsewhere subject to Company approval
Uphold and safeguard the organizations values particularly relating to ethics, integrity, and confidentiality both internally and externally
Greets customers and provides superior customer service
Qualification
Required
4 year degree or equivalent of 3-5 years related experience
Must be familiar with Fair Debt Collection Practices Act