FAIRWINDS Credit Union · 4 months ago
Floating Teller - Member Service Representative 1 - East Volusia County
FAIRWINDS Credit Union is a mission-driven organization focused on helping its members achieve financial freedom. The Floating Member Service Representative will serve at various branches in East Volusia County, assisting members with transactions and inquiries while ensuring a consistent and positive experience.
BankingCreditFinancial Services
Responsibilities
Welcome members with a friendly and professional attitude, ensuring every interaction is personal and positive
Perform routine teller transactions with accuracy and efficiency, including deposits, withdrawals, loan payments, and check cashing
Learning and adapting quickly to different branch teams, processes, and member needs
Educate members on FAIRWINDS products, services, and digital tools such as mobile and online banking, helping them manage their finances more conveniently
Assist members with account questions, service issues, and general inquiries, escalating as needed to resolve concerns quickly
Maintain balancing standards and operational compliance for all transactions
Support branch goals by identifying member needs and referring them to appropriate teammates for lending, account services, or investment solutions
Maintain the appearance and organization of your teller station and the branch environment
Participate in individual and team coaching sessions to build product knowledge and improve member service skills
Live and model The FAIRWINDS Way values in everything you do
Qualification
Required
Flexibility to work at various branch locations across the East Volusia County Floater area
Reliable transportation and willingness to travel daily within a designated region
A strong desire to serve others and help them improve their financial lives
Excellent communication skills and a professional, positive attitude
Comfortable handling cash and working with technology in a fast-paced environment
Detail-oriented with strong problem-solving skills and a willingness to learn
Preferred
Previous customer service, retail, or cash handling experience is a plus, but not required; we'll train the right person with the right attitude!
Benefits
Enjoy 11 paid holidays and generous paid time off to recharge and reset
Build your future with a 6% 401(k) match
Receive a $700 annual contribution to your Health Savings Account
Access our comprehensive maternity leave program to support growing families
Stay covered with medical, dental, vision, disability, and life insurance
Grow your career through leadership development, tuition assistance, and advancement opportunities
Earn rewards for financial wellness through our Debt Free Club and Dave Ramsey’s SmartDollar program
Thrive in a purpose-driven, people-first culture where your impact matters
Company
FAIRWINDS Credit Union
We are the financial that doesn’t want you to have any debt. We offer solutions and advice to help you on your journey to financial freedom.
Funding
Current Stage
Late StageRecent News
2025-08-29
The Orlando Sentinel
2025-07-14
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