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Macy's · 3 months ago

Retail Cosmetics Sales Beauty Advisor, West Dade Miami International - Flex

1245 Northwest 107th Avenue, Doral, FL, 33172, US

Full-time

Onsite

Entry Level

1+ years exp

Macy's is a renowned retail company that has been a part of America's story for over 160 years. They are seeking a Cosmetic Sales Flex Colleague, also known as a Beauty Advisor Flex, to provide expert beauty advice, conduct product demonstrations, and build lasting relationships with customers to enhance their shopping experience and drive sales.

Consumer GoodsFashionRetail

Responsibilities

Offer expert advice and conduct product demonstrations for customers

Provide tailored consultations that may include makeup application and skincare recommendations

Introduce customers to new items and innovations that match their unique needs and style

Grow and manage a loyal client base through consistent follow-up and personalized service

Maintain a clean and organized sales floor, ensuring it is prepared for customers

Share loyalty program benefits and ensure customers have all they need before leaving

Qualification

Customer service experienceProduct knowledgeSales skillsPoint-of-sale technologyClienteling toolsEffective communicationTeam collaborationRelationship building

Required

Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality

Must be able to understand and communicate effectively with customers, co-workers, and supervisors

Must be able to read and understand employment policies and safety rules/procedures in English

Deliver personalized beauty experiences by building relationships with customers, uncovering their needs, demonstrating product application, and educating them on the benefits and use of beauty products

Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits

Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up to date through ongoing training and vendor education

Meeting and surpassing daily sales goals by delivering exceptional service

Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience

At least 1 year of customer service or selling experience required

This position requires talking, lifting, constant moving, standing, and reaching with arms and hands

Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level

Requires close vision, color vision, depth perception, and focus adjustment

Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions