AMH · 4 months ago
Resident Maintenance Specialist
Morrisville, NC
Full-time
Hybrid
Entry Level
$23.19/hr - $27.83/hr
1+ years expAmerican Homes 4 Rent is one of the leading single-family rental companies and homebuilders in the country, recognized as a top employer. The Resident Maintenance Specialist will oversee tenant maintenance requests, ensuring they are addressed promptly while balancing cost control, customer service, and asset preservation.
Property ManagementReal EstateReal Estate InvestmentRental
Responsibilities
Oversee a portfolio of maintenance work, ensuring progress from initiation to completion. Some work orders may be complex
Assist in managing Capital Improvement Projects and vendors
Collaborate with the Supervisor of Market Maintenance/Director of Property Operations, Field Schedulers, and Vendor Performance Specialist to meet service order metrics
Receive, review, and document maintenance requests in company systems. You’ll have the authority to assign work orders to internal or external resources, following company guidelines
Approve vendor bids and manage change orders when necessary. You’ll also provide recommendations to leadership regarding vendor utilization and pricing
Diagnose maintenance problems accurately and determine appropriate solutions
Determine the cost of proposed solutions using company guidelines
Dispatch clear and timely instructions to vendors for resolution of maintenance problems
Qualification
Required
High School Diploma/GED required
Minimum one year of experience in construction/maintenance, property management, logistics scheduling/dispatching preferred
Basic understanding of single-family home systems and components (appliances, HVAC, etc.)
Intermediate knowledge and experience in Microsoft Office and PC skills
Intermediate knowledge and experience of Customer Service Software Applications, VOIP phone systems, CRM, InContact, and Balto
Excellent verbal and written communication, problem-solving, time management, and conflict resolution skills
Flexibility to work weekends and evenings if assigned
Preferred
Minimum one year of experience in construction/maintenance, property management, logistics scheduling/dispatching preferred
Bilingual (English/Spanish) verbal and written skills are preferred
Benefits
Medical, dental and vision insurance
Flexible spending accounts and/or health savings accounts
Dependent savings accounts
401(k) with company matching contributions
Employee stock purchase plan
Tuition reimbursement program
9 paid holidays per year
Paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year
Company
AMH
At AMH, we’re redefining what it means to make a home yours. And we’re doing it with care.
1001-5000 employees
H1B Sponsorship
AMH has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2023 (1)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$3.15B2025-05-06Post Ipo Debt· $650M
2024-12-02Post Ipo Debt· $500M
2024-06-18Post Ipo Debt· $500M
Leadership Team
Philip Irby
Chief Technology Officer
Recent News
2026-01-11
Maryland Daily Record
2026-01-11
2026-01-09
Company data provided by crunchbase