Carolina Handling · 3 months ago
Sales Onboarding Program Coordinator
Addison, TX, 75001, United States
Full-time
Hybrid
Entry, Mid Level
2+ years expThe Raymond Corporation is a leader in the manufacturing industry, and they are seeking a Sales Onboarding Program Coordinator. This role is responsible for organizing and supporting the onboarding training of new sales executives, ensuring they successfully navigate through various training formats and maintain alignment with performance expectations.
AutomotiveInformation Technology
Responsibilities
Coordinate and maintain onboarding schedules across all learning formats (in-person, virtual, field, independent study)
Track individual progress through onboarding milestones and escalate delays or gaps in completion
Facilitate orientation sessions covering company policies, systems, and operational expectations
Ensure timely access to IT systems, employee self-service platforms, and provide usage guidance
Serve as the primary point of contact for onboarding-related questions and troubleshooting
Partner with Sales Leadership and People Services to monitor performance and engagement during onboarding
Maintain onboarding dashboards, documentation, and reporting for compliance and audit readiness
Continuously refine onboarding workflows and communication materials for clarity and operational relevance
Deliver confident, clear communication—written and verbal—to diverse audiences, including assertive sales professionals
Represent the onboarding function with professionalism, responsiveness, and logistical precision
Qualification
Required
Bachelor's degree in Business, Human Resources, Communications, or related field
2–4 years of experience in onboarding coordination, training logistics, or program support—preferably in a sales or operations environment
Highly organized and detail-oriented; able to manage multiple onboarding tracks simultaneously
Strong public speaking and facilitation skills—confident, credible, and engaging
Excellent written communication; able to craft clear, supportive, and direct messaging
Approachable and responsive; builds trust with new hires and internal partners
Proactive problem-solver with a service mindset and operational awareness
Comfortable navigating ambiguity and adapting to shifting priorities
Technically proficient in Microsoft 365 (Outlook, Teams, Excel, SharePoint, Forms)
Ability to sit or stand for extended periods during training sessions or meetings
Occasional travel may be required for in-person onboarding or field training coordination
Must be able to lift and transport training materials (up to 25 lbs) if needed
Hybrid or on-site presence may be required depending on onboarding format
Preferred
Experience supporting high-performance teams or fast-paced environments preferred
Familiarity with HRIS systems (e.g., Workday, ADP), LMS platforms, and CRM tools (e.g., Salesforce)
Company
Carolina Handling
Carolina Handling is a warehousing company specializing in warehouse solutions and Raymond forklift sales services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Brent Hillabrand
President & CEO
Lauren Dennis
Human Resources Business Partner
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