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Macerich · 5 months ago

General Manager - Tysons Corner Center

McLean, Virginia, United States

Full-time

Onsite

Senior Level, Lead/Staff

10+ years exp

Macerich is a leading owner, operator, and developer of major retail real estate. The General Manager for Tysons Corner Center is responsible for leading the property team to achieve business metrics and goals, ensuring financial administration, and fostering relationships with local organizations.

Enterprise SoftwareIntellectual PropertyPropTechReal Estate

Responsibilities

Lead the mall team in the implementation of all strategic initiatives including, but not limited to: the Five-Year Plan, Business Plans, Business Initiative Programs, Strategic Partnership Programs and Impact Planning

Participate in the evaluation, planning and execution of enhancement and development projects at the property

Ensure the sound financial administration of the property, including the support of and focus on Leasing efforts and revenue generation, as well as expense control

Build into all goals and programs measurable objectives that evaluate property KPIs, return on investment and bottom-line profitability to our shareholders

Understand and follow overall key performance indicators as well as REIT/industry trends

Coordinates with Leasing, Asset Management, Business Development and Shared Services in the preparation and continuous evaluation of the property forecast. Take the lead in working closely with all parties to promptly address any significant forecast variances

Partner with Shared Services in the accounts receivable billing and collection processes. Assists in collection of significant issues, sums or tenant issues as identified. Reviews and recommends legal action. Reviews and recommends accounts to Legal department for write offs. Supports Legal department, including local counsel, in collections

Supervise, support, and focus the Operations Manager and contracted security provider in their roles to ensure a safe and pleasant shopping environment and preservation of the center’s physical assets

Maintain strong relationships with local businesses, government departments, and community organizations. Participate in bi-annual community audits and utilize results to center-specific events and partnerships that align with the Macerich brand

Plan and execute approved capital improvement projects in coordination with Senior Operations managers

Analyze incident reports, assessing risk, and makes recommendations for improvements

Establish and implement a property-specific Emergency Response Plan, which includes appropriate consideration of all risk management concerns on site

Foster strong working relationships with law enforcement, city departments and appropriate community organizations

Support and enhance company-wide cause marketing and business development initiatives at the property level, and establish strong relationships with local non-profit organizations that help fulfill company and property community goals

Additional duties as assigned

Qualification

Property management experienceCommercial real estate knowledgeFinancial administrationRetail environment experienceAdvanced real estate designationRisk managementLeadership skillsRelationship building