D&H Group LLP Chartered Professional Accountants · 2 months ago
Sales Specialist, Components
Harrisburg, PA
Full-time
Hybrid
Mid Level
3+ years expD&H is a 100+ year old Employee-Owned technology distributor that offers end-to-end solutions for resellers and retailers. The Components Sales Specialist is responsible for managing customer accounts, achieving sales goals, and ensuring customer satisfaction while promoting D&H’s vision and values.
Accounting
Responsibilities
Responsible for sales goal attainment, including the achievement of revenue, margin and breadth goals
Create call plans and conduct outbound calls daily with reseller base in an effort to build relationships, sell and assist with opportunities (Minimum 15 outbound calls per day resulting in customer contact action items)
Contact customers via email and with email campaigns
Promptly answer phone & email to respond to all customer requests; promptly return all phone messages within SLA
Manage and complete outbound call campaigns
Work with vendor reps and sales specialists to build component vendor and gaming sales within zone and to grow the revenue and sales breadth within assigned accounts
Work with other Depts. including Buying and Credit to grow sales, build the zone, and ensure customer satisfaction
Attend sales and product trainings
Attend reseller shows and events to meet with prospects in person if needed
Provide customers with product and service information proactively and reactively
Project a professional company image through customer and vendor interactions
Sell product and enter customer orders in computer system
Achievement of monthly and quarterly sales goals
Meet outbound and overall phone time requirements, along with Activity and Busy-ness rankings
Use CRM system to track all customer contacts and activities, including completing Business Portfolios for each assigned account
Remain consistently current on a monthly basis with completing all assigned Business Portfolios
Track and manage sales pipeline via Opportunities
Interact with vendors as well as co-owners in other departments
Regularly schedule conference calls with customers, vendors, BU’s and Sales Specialists
Create and log minimum of 30 CRM Opportunities per week
May be asked to work in other areas, as needed for cross training and/or workload
Adhere to all company policies procedures and ethics including company attendance policy
Qualification
Required
Must be within 60 miles of either Harrisburg, PA or Tampa, FL
Customer facing sales role responsible for assigned accounts including revenue, margin, and breadth growth
Accountable for customer satisfaction, revenue generation, goal achievement and long-term business goals
Responsible for sales goal attainment, including the achievement of revenue, margin and breadth goals
Create call plans and conduct outbound calls daily with reseller base (Minimum 15 outbound calls per day)
Contact customers via email and with email campaigns
Promptly answer phone & email to respond to all customer requests
Manage and complete outbound call campaigns
Work with vendor reps and sales specialists to build component vendor and gaming sales
Work with other Depts. including Buying and Credit to grow sales
Attend sales and product trainings
Attend reseller shows and events to meet with prospects in person if needed
Provide customers with product and service information proactively and reactively
Project a professional company image through customer and vendor interactions
Sell product and enter customer orders in computer system
Achievement of monthly and quarterly sales goals
Meet outbound and overall phone time requirements
Use CRM system to track all customer contacts and activities
Remain consistently current on a monthly basis with completing all assigned Business Portfolios
Track and manage sales pipeline via Opportunities
Interact with vendors as well as co-owners in other departments
Regularly schedule conference calls with customers, vendors, BU's and Sales Specialists
Create and log minimum of 30 CRM Opportunities per week
Adhere to all company policies procedures and ethics including company attendance policy
College education preferred and/or equivalent combination of education/experience
Minimum of 3 years of sales or phone sales experience
Preferred
Sales and/or technical certifications a plus
Sales: 3 years (Preferred)
Benefits
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Referral program
Retirement plan
Tuition reimbursement
Vision insurance
Company
D&H Group LLP Chartered Professional Accountants
D&H Group LLP is a Vancouver-based firm of Chartered Professional Accountants who have, since our partnership was formed over 60 years ago, set a standard of excellence that is recognized across the industry.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase