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Turner Construction Company · 1 day ago

Workers Compensation Claims Manager

Philadelphia, PA

Full-time

Onsite

Senior Level, Lead/Staff

$112K/yr - $173K/yr

8+ years exp

Turner Construction Company is a leader in the construction industry, and they are seeking a Workers Compensation Claims Manager to oversee insurance carriers and Third-Party Administrators in managing Workers’ Compensation claims. The role involves collaborating with various teams to ensure compliance and effective handling of claims while maintaining relationships with stakeholders.

Building MaterialConstruction

H1B Sponsor Likely

Responsibilities

Oversee assigned workers’ compensation case portfolio of minor to complex claims in assigned geographic region

Leverage knowledge of workers’ compensation policy and manage incidents, and dispatch nurse case managers as necessary

Collaborate closely with Risk Management leadership on workers’ compensation claims, process, and procedures to ensure integrated program

Serve as resource for injured employees and inform of workers’ compensation process and procedures

Report workers’ compensation claims to carriers and Third-Party Administrators (TPAs), including notification of questionable claims

Facilitate proactive identification of claims with opportunities for early Return to Work and light duty Return to Work program, as needed

Evaluate and respond to Reserve and Settlement Consultations within given authority, escalate consultations above scope authority to appropriate leadership

Maintain diary for open claims and document specific claim related activities in Risk Management information system

Work with carriers, TPAs, and Defense Counsel to develop mitigation strategies for Owner Controlled Insurance Program (OCIP) that result in cost savings to the claim, ensure aggressive strategy is developed on litigated claims, and bring claims to timely resolution

Collaborate with General Liability team to develop mitigation strategies and facilitate most economic global resolution of Contractor Controlled Insurance Program (CCIP) claims

Attend hearings and mediations on as needed basis

Ensure avenues for potential claim recovery are identified and pursued and manage lien recovery on case-by-case basis

Participate in claims review process and monitor claims handling process by carriers and TPAs; provide direction to ensure compliance with best practices and special handling instructions

Oversee and hold vendors and defense firms accountable for adherence to standard protocols, agreed to service instructions, and litigation management guidelines. Update instructions and guidelines and provide recommendations to appropriate leadership

Partner with Safety team and onsite medics on initiatives that support worker wellness and post-injury care

Participate in CCIP kickoff meetings and jobsite walkthroughs, attend Claims, Safety and Operations meetings to monitor current and anticipated project risks and report on claims status for specific projects

Maintain and foster relationships with carriers and TPAs claims teams

Assist with claim data analysis and claim performance reports

Collaborate with HR and Payroll departments for completion of required Workers’ Compensation Jurisdictional Forms

Support audits related to workers’ compensation claims

Remain current on Workers’ Compensation laws and regulations, industry trends, and case law within assigned jurisdictions

Other activities, duties, and responsibilities as assigned

Qualification

Workers' Compensation ClaimsRisk ManagementInsurance Designation CRISInsurance Designation ARMConstruction Environment ExperienceJurisdictional Laws KnowledgeMedical Management ProceduresAnalytical SkillsMicrosoft Office ProficiencyRisk Management SystemsProject Management SkillsInterpersonal SkillsCommunication Skills

Required

Bachelor Degree in Insurance, Risk Management, Finance, Business Administration or related program

Minimum of 8 years of workers' compensation claims administration experience

Knowledge of jurisdictional laws and regulations for assigned territory

In-depth knowledge of workers' compensation claims, medical management procedures, medical cost containment programs and applicable laws and regulations

Demonstrate process thinking and sound decision-making skills

Analytical and adept at processing and breaking down data into actionable information

Self-starter with strong project management skills and capable of managing concurrent complex projects and tasks successfully to completion

Demonstrate strong interpersonal and teamwork skills with ability to work with individuals across organizational levels, both internal and external

Professional written and verbal communication, and effective presentation skills

Proficient computer skills, Microsoft Office suite of applications, and insurance-based risk management information systems

Preferred

Experience with workers' compensation claims in a construction environment

CRIS, ARM or similar insurance designation

OSHA (Occupational Safety and Health Act) knowledge and experience; OSHA 30-hour certification, a plus

Company

Turner Construction Company

Glassdoor4.2

Turner is a provider of construction services committed to making a difference in the lives of people.

Founded in 1902

New York, New York, USA

10001+ employees

http://www.turnerconstruction.com

H1B Sponsorship

Turner Construction Company has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (71)

2024 (59)

2023 (44)

2022 (53)

2021 (47)

2020 (49)