PGA TOUR Superstore · 3 months ago
PGA Certified Golf Instructor
Greenville, SC
Full-time
Onsite
Entry, Mid Level
2+ years expPGA TOUR Superstore is one of the fastest growing specialty retailers dedicated to hiring enthusiastic and self-motivated individuals. The PGA Certified Golf Instructor will provide world-class service by engaging with customers, achieving key performance indicators, organizing clinics, and developing custom lesson plans while maintaining operational standards.
E-CommerceGolfSportsTennis
Responsibilities
Engage with every Customer encountered and offer world class service by leveraging PGATSS Service behaviors. Focus on building lasting relationships that keep the Customer coming back
Responsible for achieving key performance indicators (KPIs), including lessons taught, booking percentage, and clinic participation
Provide Customers with golf lessons using technology including, but not limited to: Trackman, Sam Putt Lab, USchedule, and Microsoft Office
Proactively grow your business by attracting new clients, fostering long-term relationships, and consistently keeping your schedule fully booked
Organize and execute clinics and events to foster community engagement and skill development
Develop custom lesson plans tailored to address each player's unique needs and goals
Monitor students' improvement, provide constructive feedback, and adjust training methods as necessary
This role is expected to maintain a working knowledge of all Front-End operations such as returns, exchanges, gift cards, lesson redemptions, loyalty program awards, discounts, promotions, coupons, etc
Assist in keeping the STUDIO area (Simulators, Components Drawer, & Putting Green) merchandise standards at a premiere visual level to drive the Customer experience
Ensure all STUDIO area equipment and supplies are always maintained and operational
Maintaining the STUDIO area in a clean, professional presentation at all times
Maintain in-depth product knowledge of various golf clubs and explain their features, benefits, and differences to Customers
Demonstrate a culture of ethical conduct, safety, and compliance across all departments
Stay up to date on upcoming merchandising promotions and marketing events to maintain a strong merchandising presence throughout the life cycle of a promotion by utilizing bulletins on The Links
Be a champion of the products and services offerings, and inform, educate, and promote offerings to Customers
Provide consistent feedback to your Manager on operational and merchandising opportunities to maintain the best-in-class experience for our Customers
Qualification
Required
Only PGA Members and Apprentices in good standing with the PGA of America are eligible for this role. The candidate must maintain good standing with the PGA for the duration of employment. The candidate may be asked to provide proof of PGA membership in the form of a current membership card or proof of membership dues payment
Candidates must have strong listening and interpersonal skills
They must possess good verbal and written communication skills and be able to communicate cross-functionally
Candidates must possess basic computer skills with a working knowledge of Microsoft Office Suite
Candidates must be able to organize multiple priorities to meet deadlines and objectives
High School Diploma or equivalent
Must be able to stand for extended periods of time, climb up and down a ladder, move throughout the store, and lift a 30 lb. box overhead
Must be able to maintain flexible availability, including nights, weekends, and holidays
Candidates should demonstrate strong self-accountability and a proactive drive for results
Preferred
2+ years of golf teaching experience preferred
Experience with Trackman, SAM Putt Lab, and club building is highly preferred
Ability to quickly learn business acumen with appropriate training
Company
PGA TOUR Superstore
PGA TOUR Superstore is the official online store of the PGA TOUR which sells golf and tennis items. It is a sub-organization of AMB Group.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$9M2011-05-09Series Unknown· $9M
Leadership Team
M
Matthew Prater
Chief Financial Officer
Recent News
2026-01-23
The Philadelphia Inquirer
2025-10-30
The Philadelphia Inquirer
2025-10-23
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