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Tallahassee State College · 3 months ago

OPS Customer Service Representative

Site 3 - Florida Public Safety Institute (FPSI) - Campus

Full-time

Onsite

New Grad, Entry Level

$15/hr - $15/hr

Tallahassee State College is excited to announce a part-time opening for the position of Customer Service Representative at the Florida Public Safety Institute. The role involves serving as the first point of contact for visitors and handling inquiries, processing mail and deliveries, and assisting with various operational tasks.

AlumniE-LearningEducationHigher EducationUniversities

Responsibilities

Serve as the first point of contact for visitors, staff, vendors and store customers

Be the main point of contact for phone calls and in-person inquiries

Process mail, packages, and deliveries – while maintaining a clean, organized, and welcoming front desk/reception area

Assist with other operations- or store-related projects and tasks as assigned

Varied hours between 7:30 and 5:00; 25 hours weekly

Qualification

Customer service skillsMicrosoft Office SuitePoint-of-sale systemsOrganizational skillsMultitaskingProfessional demeanorCommunicationAttention to detail

Required

High school diploma or equivalent

Strong communication and customer service skills

Proficiency with Microsoft Office Suite (Word, Excel, Outlook)

Ability to learn point-of-sale (POS) systems

Strong organizational skills and attention to detail

Ability to multitask and handle a fast-paced environment

Professional demeanor and appearance

Preferred

Prior experience in front desk, administrative support, retail, or operations role

Benefits

The BENCOR FICA Alternative Plan as an important retirement benefit for all part-time, seasonal and temporary employees.

Opportunities for professional development.

Free access to TSC athletics, fine arts, and performing arts events.

Health and Wellness Resources

Free parking and employee discounts

Employee Assistance Program

Company

Tallahassee State College

Established in 1966, Tallahassee State College is dedicated to providing high-quality educational opportunities for students from Leon, Gadsden, and Wakulla counties, as well as from throughout the state, nation, and abroad.

Founded in 1966