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Southern States Cooperative · 3 months ago

Energy Service Tech-Luray

Luray, VA, 22835-1153, United States

Full-time

Onsite

Entry, Mid Level

Southern States Cooperative, Inc. (SSC) is seeking an Energy Service Technician to perform installation, maintenance, and repair of propane, oil burning systems, HVAC units, and related equipment for their customers. The role involves ensuring compliance with government regulations while providing excellent service and support to customers.

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Responsibilities

Maintain regular communication with facility leadership regarding daily service dispatching for new installation, repair and maintenance of appliances, systems and related equipment

Safely install and repair propane, oil burning, diesel and/or gasoline systems, equipment, and appliances according to federal and state codes

Calibrate equipment to proper settings

Effectively utilize HVAC, mechanical, electrical, millwright, plumbing, and other specialized skills and the appropriate tools as determined by the job

Read and effectively interpret electrical and mechanical blueprints, manuals, engineering specifications, diagrams, meters, gauges, and control panels to perform installations and repair equipment

Gather and analyze information to diagnose malfunctions and troubleshoot systems

Represent SSC in a positive manner by providing reliable and prompt service to customers

Communicate in a professional and courteous manner

Provide usage instructions for all equipment and appliances serviced

Review account details, collect payments or provide invoices, and confirm future service with customers

Strive to grow and maintain SSC market share through excellent service and customer referrals

Discuss new equipment sales with current and prospective customers

Conduct site surveys and identify products and equipment to meet capacity needs

Assist customers in making an educated and informed decision by reviewing options and presenting recommendations

Effectively operate Southern States Cooperative, Inc. (SSC) commercial motor vehicles in compliance with government regulations and SSC policy

Perform routine maintenance and repair to keep vehicles in good working condition

Depending upon location, may load and deliver supplies of propane and/or other fuels according to standard operating procedures

Handle and lift canisters into truck and/or utilize load hose, meters, gauges, and terminal controls for bulk fuel loading (top load and bottom load)

Obtain distribution of fuel from SSC facility or third party terminals

Prepare and maintain invoices, reports, logs, vehicle and equipment maintenance records and other related documents accurately, neatly, and in a timely manner

Maintain complete and up-to-date files on parts manuals, service manuals, and service bulletins

Maintain files on all equipment sold including design, bill of materials, follow-up report, guarantee and warranty cards, and records of service

Ensure that all in-warranty parts are returned to supplier along with proper information in order for location to receive proper credit

Maintain adequate parts inventory

Assist with taking physical inventory of parts, equipment and merchandise

Adhere to inventory control initiatives

May assist with shipping and/or receiving of related products as determined by business need

Effectively utilize forklift and other material handling equipment according to facility procedures

Participate in specialized training, certification courses, and/or meetings as requested

Learn and develop techniques to enhance job performance and to stay current on industry safety and operational standards

Maintain a clean and orderly work area by keeping tools, equipment and supplies in proper places

Minimize waste and properly dispose of waste material

Perform all related cleaning of equipment, vehicle and work areas according to Housekeeping Plan and SSC procedures

Perform work safely as to not cause harm to yourself, customers and property, co-workers, equipment, or inventory

Utilize Personal Protective Equipment (PPE) as required

Operate all equipment and vehicles according to SSC policy and government regulations

Comply with OSHA regulations, Southern States Environmental Health and Safety (EHS) standards, work rules and policies

Perform all other job functions as assigned

Plan the schedule for repair, installation and service of equipment and appliances in coordination with supervisor

Demonstrate advanced installation and repair skills

Provide guidance and coaching to Service Technicians on repair, installation and maintenance of equipment, and discussing equipment needs with customers

Communicate technical information in a clear and concise manner

Partner with facility team members to ensure charges and credits are properly recorded

Qualification

HVAC systemsPropane systemsElectrical blueprintsMechanical skillsCustomer serviceForklift operationInventory managementTechnical communication

Required

Performs installation, maintenance and repair of propane and/or oil burning systems, HVAC units, equipment, and appliances for Southern States Cooperative, Inc. (SSC) customers

May also perform repair and maintenance work on diesel or gasoline tanks and equipment

Strictly adheres to government regulations and SSC operating procedures while working independently

Maintain regular communication with facility leadership regarding daily service dispatching for new installation, repair and maintenance of appliances, systems and related equipment

Provide updates and input on installation schedule, job progress, account issues, supply of materials and other critical factors