Prologis · 2 months ago
Property Administrator (Real Estate & Customer Experience Coordinator
New Jersey-Mt. Laurel Office
Full-time
Onsite
Mid Level
$32/hr - $40/hr
3+ years expPrologis is a leading company in the logistics industry, known for its extensive portfolio and commitment to innovation. The Real Estate and Customer Experience Coordinator will support Property Managers and Maintenance Technicians by providing operational and administrative assistance to enhance customer service in the New Jersey market.
IndustrialLogisticsReal Estate
Responsibilities
Support a team of Property Managers and a Maintenance Technician by providing operational and communications support
Collaborate closely with internal teams, such as Leasing, Construction, Customer Account Representative, etc.to support ongoing team initiatives and special projects as assigned
Coordinate with vendors and Maintenance Technicians to support prompt completion of service tickets and inspections through Prologis work order system
Work closely with the Customer Account Representative team on payment collections and update reporting databases as required
Process vendor invoices using Accounts Payable platforms and code invoices accurately and route for Manager approval
Review building general ledgers and reclass as needed to support consistency with budgeting guidelines
Prepare various customer related paperwork for distribution including contact lists, annual payment schedules, and annual reconciliations
Assist with vendor contract preparation via DocuSign and manage the completed documents
First point of contact to support customer and vendor requests and assist or direct as needed
Use internal tools such as Yardi, Prologis FM, Box, and Salesforce to track customer data, vendor activity, lease documentation, and utility accounts Maintain document organization using DRS and Box folders in alignment with internal naming conventions
Ensure all property records follow company standards, legal requirements, and governmental agency directives
Other special projects as assigned
Qualification
Required
3+ years of experience in administrative role, customer service, real estate or related field
Excellent communication and people skills, with a strong ability to build and maintain relationships with internal and external customers, team members, and external partners to complete various projects and assignments
Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines, with a sense of urgency and follow-through
Good mathematical and analytical skills
Proficient knowledge of Microsoft Office Suite (e.g., Word, Excel, PowerPoint, Outlook)
Positive, proactive work ethic and attention to detail
Show tact, discretion, confidentiality and good judgment in handling sensitive and confidential matters and documentation
Preferred
Valid driver's license and the ability to travel to multiple properties
Knowledge of CRM systems as Yardi, Salesforce
Familiarity with real estate processes and documentation, such as purchase agreements, leases, and property management responsibilities
Benefits
Healthcare, dental, and vision insurance for employees and eligible dependents
401(k) retirement plan has a company match of 50% up to 12% of eligible compensation
Generous PTO with a starting accrual of 22 days a year in addition to paid holidays and volunteer time
Company
Prologis
Prologis is an owner, operator, and developer of industrial real estate, logistics, and supply chain.
1001-5000 employees
H1B Sponsorship
Prologis has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (15)
2023 (8)
2022 (10)
2021 (6)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$3.24BKey Investors
European Investment Bank
2025-05-22Post Ipo Debt· $3B
2024-12-11Post Ipo Debt· $236.38M
1994-04-08IPO
Leadership Team
Dan Letter
Chief Executive Officer
Hamid Moghadam
Chairman & CEO
Recent News
The Real Deal
2026-01-08
2025-12-20
2025-12-17
Company data provided by crunchbase