Solis Mammography · 1 month ago
Lead Patient Service Representative
Philadelphia, PA
Full-time
Onsite
Mid, Senior Level
2+ years expSolis Mammography is the nation's leader in breast health services, dedicated to providing excellence in patient care. They are seeking a Lead Patient Service Representative to manage daily operations at the front desk, verify patient information, and ensure compliance with company policies while fostering a positive team environment.
Health CareHospitalMedical
Responsibilities
Manages daily operations of the front desk
Verifies and or inputs patient information (demographic, insurance, and patient contact information) into the system 100% of the time
Participates in front office and company training as scheduled
Manages team members on a daily basis ensuring compliance with company policies, guidelines and procedures
Trains new Patient Service Representatives and monitors front office processes to ensure policies are followed
Creates and maintains frequent communication and positive relationship with team members as evidenced by surveys and turnover
Monitors front desk staffing levels and ensures appropriate coverage relative to budget and patient volume
Communicates team member coaching and counseling opportunities to Center Director
Completes incident reports on an as needed basis
Qualification
Required
Minimum of two years' experience in healthcare or patient care required
High School diploma
Ability to read, write, and comprehend simple instructions and short correspondence
Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions
Ability to perform basic mathematic calculations
Ability to sit and/or stand for long periods of time
Forms strong working relationships within the team
Strong computer skills using Microsoft Office Suite required
Preferred
Two years of healthcare registration or customer service experience preferred
Basic knowledge of medical terminology preferred
Prior supervisory experience preferred
Benefits
Medical
Dental
Vision
401k
PTO
Supplemental Maternity Pay
Backup Child/Adult Care
Other unique benefits
Company
Solis Mammography
Solis Mammography provides mammography and imaging services.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2018-08-01Acquired
2006-06-01Series Unknown
Leadership Team
Emily Sedgwick
Chief Medical Officer
Recent News
2026-01-15
Company data provided by crunchbase