Sun Tan City · 3 months ago
District Manager in Training
Sun Tan City is one of the largest family-owned tanning salon chains in the country with approximately 250 salons in 20 states. The District Manager in Training is responsible for leading a team to ensure exceptional client experiences, managing salon operations, and motivating staff to achieve performance goals.
Responsibilities
Developing and coaching employees to provide amazing client experiences
Following up swiftly on client concerns and issues
Consistently sets a positive example and demonstrates a calm demeanor during periods of high volume
Displays a client comes first attitude by holding team members accountable for quality client service
Drives company metrics by developing action plans. Directly motivates and instructs the salon team by implementing company programs
Manages with integrity and honesty and promotes the culture, values, and mission of Sun Tan City
Plans, Identifies, communicates, and delegates responsibilities to team members to ensure smooth flow of operations
Directly responsible for the cleanliness, maintenance, sanitation, and organization of the salon
Manages salon staffing levels to ensure employee development and maintain salon operational requirements
Adherence to applicable wage and hour laws for non-exempt team members and minors
Uses all operational tools to plan for and achieve operational excellence in the salon. Tools include labor guidelines, reports, cash management and inventory management
Utilizes financial reports to identify and address trends and issues in salon performance
Regularly conducts performance assessments, providing feedback and setting challenging goals to improve sales performance
Manage ongoing sales
The District Manager in Training is required to work a 5-day workweek of 40 hours per week. (minimum)
The District Manager in Training is required to work a varying number of mid and/or closing shifts each week as determined by their supervisors based on business trends and staffing needs
The District Manager in Training is required to travel in market, sometimes up to 3-4 hours a day
Will work hand in hand with District Manager to support operational functions at other salons within the district and region. Travel to additional salon locations within the district will be required
Qualification
Required
Management and/or Sales experience required
Basic Computer skills (ability to use Word, Excel, and Outlook)
Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously
Strong knowledge of client service techniques and operational practices
Strong problem-solving and organizational/planning skills
Strong leadership skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures
Team building skills
Ability to prioritize and delegate
Ability to stand and walk for long periods of time
Ability to bend at the waist to clean tanning equipment
Ability to lift or assist in lifting items and heavy boxes
Ability to bend down to pick up trash, towels, etc. from the floors
Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing, etc
Preferred
College education preferred, but not required
Benefits
401(k) matching
Bonus based on performance
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Vision insurance
FREE TANNING, SPRAY TANNING, AND WELLNESS SPA SERVICES!
Company
Sun Tan City
Since 1999, Sun Tan City has grown from a couple of tanning beds in the back of a video store to one of the nation’s premier tanning salon brands with more than 250 salons across the United States.