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Raftelis · 3 months ago

Harrisonburg-Rockingham Emergency Communications Center (HRECC) - Executive Director

Harrisonburg, VA, United States

Full-time

Onsite

Director/Executive

$116K/yr - $145K/yr

Raftelis is seeking an Executive Director for the Harrisonburg-Rockingham Emergency Communications Center (HRECC), a vital public safety agency known for its excellent management and community support. The Executive Director will provide strategic direction, manage operations, and ensure the efficient delivery of emergency communication services across the region.

ConsultingFinancial Services

Growth Opportunities

Responsibilities

Provide strategic direction to an integrated team of professionals, ensuring efficient and effective operations by managing the HRECC

Lead the complex operations, including overseeing the system communication design, procurement, integration, implementation, and continuous operation of state-of-the-art communications center equipment

Maintain the strict operational readiness of the Center's telecommunications and radio infrastructure, analyzing operational procedures, and establishing essential protocols in conjunction with various service providers

Manage all high-level administrative functions and operational policies for the Center, ensuring goals are met under the direction of the HRECC Administrative Board

Authorize and approve the hiring, assignment, and evaluation of all department employees

Prepare and submit the annual operational plan to include budget oversight and program goals, controlling budgeted expenses, and performing overall supervision for special projects related to Center operations

Ensure the physical and cybersecurity of the Center and maintain conformance with established state, county, and city standards, regulations, and policies

Maintain essential, active liaison relationships with all participating localities, law enforcement, and emergency service providers, as well as other key state and local agencies relative to the efficient operation of the HRECC

Make formal presentations and respond to complaints as necessary regarding the use of the emergency communications system

Assist in the planning, execution, and evaluation of organization-wide strategies that achieve the vision and goals set by both City Council and the County Board of Supervisors

Prepare periodic, essential reports for the City Manager, County Administrator, City Council, and County Board of Supervisors

Qualification

Emergency managementPublic safety systemsTelecommunications equipmentExecutive leadershipCloud-based systemsBudget oversightStrategic planningCoaching skillsMediation skillsEmotional intelligenceCollaborationCommunication skills

Required

Any combination of education and experience equivalent to a bachelor's degree with coursework in emergency management, public safety, business, public administration, or a closely related field

Considerable professional experience managing complex, high-stakes operations

Must possess, or be able to obtain upon hire, a valid Virginia Driver's License

Ability to obtain and maintain Virginia Criminal Information Network (VCIN) and National Crime Information Center (NCIC) certifications

Experience in a multi-jurisdictional public safety communications center that serves police, fire, and EMS functions

Proven executive leadership from highly regulated operational environments, such as military command or large-scale private call center management