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Chase · 3 months ago

Client Solutions Architect Manager- Payments - Vice President

10 S Dearborn St, Chicago, IL, 60603, US

Full-time

Onsite

Mid, Senior Level

$104K/yr - $170K/yr

Chase is a leading financial services firm, and they are seeking a Client Solutions Architect Manager within JP Morgan Payments. This role involves leveraging technical expertise to develop innovative client solutions, supporting the sales process, and ensuring successful client outcomes through effective product implementation and collaboration with diverse teams.

BankingFinancial Services

Responsibilities

Lead the configuration and enhancement of firm products and solutions, partnering with Technology to address complex client requirements

Support Sales in solutioning and managing deal stages, including pricing, pipeline planning, and account planning

Collaborate with technical teams to deliver presentations and product demonstrations, showcasing capabilities and solutions

Define and document development requirements for product design improvements based on client feedback

Partner with Product Management to ensure effective change management and readiness for product launches

Work closely with Service, Sales, Implementation, and other internal teams to provide updates, training, and general communication

Document new and existing processes, executing projects to drive operational efficiency

Participate in complex client implementations, instilling urgency and leading initiatives to successful completion

Qualification

Payments expertiseTechnical acumenClient managementSales supportPayment systems knowledgeAnalytical skillsProject managementPresentation skillsTeamwork skills

Required

Demonstrated expertise across a broad range of related products

Strong technical acumen with the ability to apply deep domain knowledge to solution configurations

Experience supporting Sales in pricing, pipeline management, and account planning

Proven ability to work with clients in a technology-driven environment and collaborate with engineering teams

Exceptional client management and executive-level communication skills

Experience in payments, technology, e-commerce, and financial services; Treasury Services/Payments or Merchant Services experience

In-depth understanding of payment systems, operational and product delivery, and transaction processing

Strong client-interface and teamwork skills, with the ability to identify client challenges and develop effective solutions

Excellent presentation and communication skills, with the ability to engage clients and decision-makers

Willingness to travel domestically as required

Preferred

Knowledge of product development processes, project management, and product development lifecycle

Experience with digital channels products, including API, voice, and mobile technologies

Familiarity with traditional and emerging payment methods (e.g., global clearing, real-time payments, digital wallets, and cards)

Strategic thinker with strong analytical and creative problem-solving abilities

Client-focused advocate dedicated to understanding client needs and enhancing client experience

Company

Chase

Glassdoor3.9

Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.

Founded in 2000

New York, New York, USA

10001+ employees

https://www.chase.com/

Funding

Current Stage

Late Stage

Leadership Team

Mike McDonnell

Managing Director, Head of Chase Travel Platform Product

Nicole Sanchez

Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products

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