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BlueScope · 2 months ago

IT Ops/Support Assistant

TN-Memphis

Full-time

Onsite

Mid Level

3+ years exp

BlueScope is a leading manufacturer of building solutions with over 100 years of experience. They are seeking an IT Ops/Support Assistant to provide installation, maintenance, and support for all IS related hardware and software, ensuring customer satisfaction and efficient operations.

ManufacturingMining

H1B Sponsor Likely

Responsibilities

Provide functional and technical support to BBNA associates

Provide clear and cordial communication to internal and external customers

Ensure that standard BBNA hardware and software is being maintained and in working condition as required

Ensure that all requests are recorded and completed to customer satisfaction

Document resolutions to requests for future reference

Recognize and report developing trends in the support process and technologies

Qualification

Technical supportTroubleshooting skillsCustomer service experiencePC CompetentCommunication skills

Required

3 years of relevant work experience

PC Competent

Customer services experience

Preferred

Undergraduate degree in computer science or related field

Benefits

Health insurance

Life insurance

Short and long term disability

Paid time off

Retirement

Company

BlueScope

Glassdoor3.7

With over 16,500 people across 15 countries, BlueScope is a leading international supplier of steel products and solutions for building and construction markets.

Founded in 1978

Kansas City, Missouri, USA

10001+ employees

https://www.bluescope.com/

H1B Sponsorship

BlueScope has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2024 (1)